Senior Web Administrator (Data Analytics & Business Intelligence)

IronMountain Solutions • Arlington, TX

2d • Onsite

About The Position

IronMountain Solutions, Inc. is seeking a Senior Web Administrator to lead the data analytics, business intelligence, and reporting initiatives for the DHS CISA CI-ISE and HSIN-CI platforms. This role is a heavily data-driven position focused on tracking user experience (UX), measuring outreach success, building Key Performance Indicator (KPI) dashboards, and turning platform data into actionable insights for CISA leadership. The position is contingent upon contract award.

Requirements

• Advanced skills in data analysis, data mining, and data visualization.
• Expertise in the development of performance metrics, reporting frameworks, and executive-level summaries.
• Proficiency configuring and managing business intelligence tools (e.g., Power BI, Tableau, or equivalent).
• Proven ability to translate raw data into actionable insights for high-level decision-making.
• Minimum of five (5) years of professional experience in data analytics or business intelligence.
• Minimum of three (3) years of experience supporting reporting, building dashboards, and tracking performance metrics.
• Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.
• Must be able to obtain and maintain a DHS Suitability / Public Trust or Entry on Duty (EOD) approval.
• Only U.S. citizens are eligible for this level of clearance.

Responsibilities

• Analyze complex datasets to track, measure, and report on platform user engagement, task completion rates, and stakeholder outreach metrics.
• Develop, deploy, and maintain dynamic KPI dashboards and reporting frameworks using Business Intelligence (BI) tools (e.g., Power BI, Tableau).
• Translate raw platform, web, and user data into actionable insights and strategic recommendations for CISA decision-makers.
• Track platform analytics to ensure the program meets aggressive PWS performance targets, including a 20% increase in user engagement and a 15% improvement in task completion rates.
• Measure the success of outreach campaigns, tracking the engagement of new stakeholders and overall stakeholder satisfaction ratings (targeting a 4.0/5.0).
• Perform regular data quality audits to ensure data accuracy, structure, and searchability within the HSIN-CI environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior