Senior Warehouse Associate -Clerk & Sit Down Forklift Handler
About The Position
The Senior Warehouse Associate supports daily warehouse operations by coordinating inbound and outbound shipments, maintaining accurate shipping documentation, operating material handling equipment, and providing customer service. The role requires organization, attention to detail, and the ability to work in a fast-paced environment while ensuring materials move safely and efficiently. The associate supervises warehouse responsibilities and dispatches daily work. They prepare and process shipping and receiving documents, coordinate shipments and freight appointments, communicate with customers and internal teams, reconcile records to support inventory accuracy, and operate sit-down forklifts as needed. They also inspect shipments, maintain inventory records, follow safety requirements, and assist with cycle counts, audits, and other warehouse duties.
Requirements
- High school diploma or GED.
- Previous warehouse, shipping, receiving, or logistics experience.
- Proven experience operating sit-down forklifts.
- Experience preparing Bills of Lading and shipping documentation.
- Strong customer service and communication skills.
- Strong computer skills, including Microsoft Outlook, Excel, and warehouse management or ERP systems.
- Strong organizational skills and excellent attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to stand, walk, bend, reach, and perform repetitive tasks throughout the workday.
- Ability to operate sit-down forklifts and other warehouse equipment.
Nice To Haves
- Experience with inventory control and cycle counting.
- Knowledge of shipping, receiving, and warehouse operations.
- Familiarity with ERP or warehouse management systems.
- Strong problem-solving skills and the ability to prioritize multiple tasks while maintaining accuracy.
Responsibilities
- Supervise warehouse responsibilities and dispatch daily work.
- Prepare, review, and process Bills of Lading (BOLs) and other shipping and receiving documentation.
- Coordinate inbound and outbound shipments to ensure timely deliveries and pickups.
- Schedule freight appointments with carriers, customers, and internal departments via email and phone.
- Communicate professionally with customers regarding shipment status, scheduling, and order inquiries.
- Reconcile shipping and receiving documents to verify product quantities, identify discrepancies, and ensure inventory accuracy.
- Safely operate sit-down forklifts to load, unload, transport, and stage materials throughout the warehouse as needed.
- Load and unload materials via forklift when required.
- Inspect incoming and outgoing shipments for accuracy and report damage, shortages, or discrepancies.
- Maintain accurate inventory records using warehouse management systems or ERP software.
- Follow company safety policies, OSHA regulations, and safe forklift operating procedures.
- Assist with cycle counts, inventory audits, and other warehouse duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
