Senior Visual Merchandiser

CHANEL•Vancouver, BC

11d•Onsite

About The Position

CHANEL Canada is seeking a Senior Visual Merchandiser to join its West Coast Visual Merchandising team in Vancouver. The primary focus of this role will be supporting the Oakridge boutique, with additional contributions to the Vancouver and Calgary boutiques. The Senior Visual Merchandiser will collaborate closely with team members to bring CHANEL’s brand vision to life through creative visual storytelling and impactful displays, ensuring every boutique delivers an elevated and on-brand client experience that reflects CHANEL’s values and distinct identity. The ideal candidate will have 6+ years of visual merchandising experience, strong mentoring skills, and a passion for Creativity, Fashion, Storytelling, and Coaching. Visual Merchandising at CHANEL is a strategic function, showcasing the vitality of creations, supporting brand storytelling, and elevating the client journey to reinforce CHANEL as the Ultimate House of Luxury. The role involves partnering with the retail team to support business goals while maintaining CHANEL’s points of difference centered on Creativity, Luxury, and Modernity, with creative solutions and boutique-specific executions reinforcing the philosophy of “One Boutique, One Story.”

Requirements

6+ years of visual merchandising experience
Strong mentoring skills
Passion for Creativity, Fashion, Storytelling, and Coaching
Appreciation of Art, Beauty, Fashion and Luxury
A comprehensive knowledge of fashion styling, merchandising and visual display
Creative and innovative thinker
Ability to formulate VM strategies and think holistically and deal with ambiguity
Detail-minded with constant innovation and work dynamic
Strong collaboration, agility in adapting to market changes and business priorities
Excellent interpersonal, influential, and problem-solving skills
Strong team player, self-motivated and driven
Willing to work with flexible schedules
Excellent communication skills

Nice To Haves

Proficiency in Microsoft office (Outlook, Word, Excel, Power point)
Design software knowledge (Adobe Photoshop, illustrator & Sketchup)

Responsibilities

Thinking strategically while also inspiring creativity
An appetite for Fashion and a desire to stay up to date with latest industry news and trends
Weekly touch bases with Head of VM
Protect brand performance and vitality by fostering and harnessing business relationships with Retail team
Train and develop the boutique teams as well as the Boutique Management on Visual Merchandising Guidelines
Reinforce key directions and priorities for Fashion division to ensure consistency on strategy implementation & seamless execution across boutiques
Ensure VM displays maintain the highest standards of presentation and to have brand cohesion across the boutiques
With strategic planning of VM, frequent rotations to enhance in-boutique and window display to build a strong brand image and retail presence
Orchestrate the overall VM strategies across the boutiques in line with the boutique OBOS
Adapt and implement VM strategy
Help manage VM props and tools inventory to maintain a healthy and efficient stock management with proper storage of props in boutiques
Ability to Travel across Canada, with more frequent travel to Calgary
Overnight work is required

Benefits

Comprehensive and flexible benefits to support you across your professional and personal life
Private medical and dental insurance
Long-term disability coverage
Life insurance
Accidental death and dismemberment insurance
Option to add family members to insurance
Strong company pension plan
Bonus program
Generous vacation days
Sick leave
CSR (volunteering) days
Day off for your birthday
Robust global parental leave policy
Employee Assistance Program (EAP) – 24/7 access to resources, including counselling, legal support, wellness services, and financial guidance
Mentorship programs
Learning opportunities
Career advancement within the company
Wellbeing programmes