About The Position

VetsEZ is seeking a Senior VistA System Administrator to support a Department of Veterans Affairs (VA) government IT contract for VistA systems. The role leads VistA system administration and configures, customizes, patches, maintains, audits, and supports VistA systems used by VA staff, working with other technical engineers in a SAFe/Agile framework.

Requirements

  • Bachelor's degree in computer science, electronics engineering, or another engineering or technical discipline; eight years of additional relevant experience may be substituted for the degree.
  • At least five years of experience.
  • Experience as a Systems Engineer, VistA Developer, or VistA System Administrator supporting government IT environments.
  • Hands-on experience configuring and patching VistA systems.
  • Experience managing teams of system administrators, including prioritizing work, identifying high-risk critical problems, and dedicating appropriate resources.
  • Extensive knowledge of a wide variety of systems and networks, including high-volume/high-availability systems, and experience creating plans for their effective management, operations, and maintenance.
  • Demonstrated ability to manage user accounts and access controls and provide user support.
  • Working knowledge of SAFe/Agile methodologies.
  • Ability to obtain and maintain a Public Trust clearance.
  • Strong collaboration and communication skills to interface effectively with users and technical teams.

Nice To Haves

  • VistA-specific training or relevant certifications.
  • Experience installing nationally released VA VistA patches and auditing patches and user and service accounts.
  • An active Public Trust clearance or higher.
  • Experience using AI-assisted tools, such as GitHub Copilot, to analyze and debug VistA routines and draft technical documentation, including reviewing and testing AI-assisted changes in a non-production environment before use.
  • Experience using AI tools to speed patch review, audits, and troubleshooting, such as summarizing patch descriptions and analyzing audit results or system logs, with the administrator verifying findings before acting on them.
  • Experience establishing team practices for AI-assisted system administration, including review standards and guidance on when AI-generated output can be used.
  • Familiarity with secure and responsible AI use in federal healthcare environments, including protecting PHI/PII in VistA data, using only agency-approved AI tools, and following VA and federal AI guidance.
  • Experience supporting VA or other federal healthcare IT environments.

Responsibilities

  • Lead a team of VistA system administrators responsible for debugging and problem resolution, prioritizing work, identifying high-risk critical problems, and dedicating appropriate resources.
  • Create plans to ensure the effective management, operations, and maintenance of VistA systems.
  • Configure, customize, and maintain VistA systems to meet project and client requirements.
  • Install and test nationally released VA VistA patches, ensuring system integrity and functionality.
  • Conduct audits of installed patches and of user and service accounts.
  • Manage and administer user accounts, permissions, and access controls.
  • Provide direct support to users, troubleshoot issues, and promptly resolve VistA-related problems.
  • Monitor system performance, including high-volume/high-availability systems, and recommend improvements.
  • Collaborate and coordinate with other IT technical engineers to ensure system compatibility and performance.
  • Participate in SAFe/Agile ceremonies and support agile development processes.
  • Develop and maintain technical documentation related to system configurations, patch management, and user support.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with matching.
  • Corporate laptop.
  • PTO and federal holidays.
  • Training opportunities.
  • Remote opportunity.
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