Senior Vice President, Operations

Essen Medical Associates • Bronx, NY

21h • Hybrid

About The Position

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management services, and in-home medical services through our House Calls Division, Intention Health Care and facilitate smooth transitions between care settings including telehealth, in-person medical visits, and home care through Intention Health Care. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community. Job Summary Senior Vice President (SVP), Operations Reports To : Chief Operating Officer (COO) Location : Multi-Site / Corporate HQ with regular travel to 52 locations The SVP of Operations will serve as a critical executive leader accountable for the end-to-end operational performance, scalability, and standardization of a 300-provider, 52-location medical group. Operating in a dyad leadership model with clinical leads, the SVP will translate enterprise strategy into executable operating models, drive EBITDA expansion, and oversee a robust P&L across all physical footprints.

Requirements

• Bachelor's degree required
• Minimum of 10 to 15 years of progressive healthcare/medical group operations experience, with at least 5+ years in a senior multi-site leadership capacity (e.g., Regional VP, SVP, or COO of a large practice group).
• Deep understanding of practice management, revenue cycle, staffing models, and matrixed operational leadership.
• Strong relational intelligence to navigate dyad models and lead through influence.
• Willingness and ability to travel regularly between the 52 regional practice locations.

Nice To Haves

• Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), or related field strongly preferred.

Responsibilities

• Provide direct executive oversight for the daily operations of 52 clinics/practices, ensuring consistent patient experiences, optimized clinic workflows, and standardized clinical/administrative protocols.
• Own full P&L accountability, including annual operating and capital budget development, margin discipline, and cost-structure management. Drive financial performance and operational KPIs across the entire provider footprint.
• Build scalable operational infrastructure, systems, and dashboards to support rapid growth and increasing provider demand. Create a consistent operating cadence, including KPI reviews and metric-driven accountability.
• Partner closely with regional administrators, practice managers, and physician leaders to drive provider engagement, retention, and recruitment. Cultivate a unified culture and accountability framework.
• Ensure operational processes adhere to federal, state, and accreditation standards. Collaborate with quality and compliance teams to mitigate risk and maintain regulatory preparedness across all 52 sites.
• Support de novo site openings, M&A integrations, and market-expansion initiatives to seamlessly fold new providers and real estate into the broader enterprise.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive