Senior Vice President, Infrastructure Solution Engineer

BNY Mellon•Charlotte, NC
•$120,000 - $190,000

About The Position

BNY is seeking a Senior Vice President, Infrastructure Solution Engineer to join its Infrastructure Solution Team in Pittsburgh, Pennsylvania, or Lake Mary, Florida. The role develops and configures ServiceNow applications and user interfaces, builds integrations with HR systems, and works closely with implementation teams in an Agile/Scrum environment. The position also supports user acceptance testing, assigned support needs, and proactive communication about work progress. The role calls for substantial ServiceNow development experience, relevant ServiceNow certifications, JavaScript proficiency, knowledge of ITIL and web technologies, and experience in a SaaS environment. The successful candidate will have a degree or equivalent and experience in technical consulting. BNY describes its culture as focused on innovation, collaboration, employee growth, and delivering solutions for clients.

Requirements

  • At least 5 years of ServiceNow development experience.
  • ServiceNow Certified System Administrator (CSA) certification.
  • ServiceNow Certified Application Developer (CAD) certification.
  • Proficiency in JavaScript.
  • Knowledge of ITIL.
  • Experience with web technologies such as XML, HTML, JavaScript, Angular JS, and web services, and experience working in a SaaS environment.
  • A degree or equivalent, preferably in Computer Science or Information Technology.
  • Proven experience in technical consulting roles.

Nice To Haves

  • At least 7 years of experience working on the ServiceNow platform.
  • ServiceNow accreditations in all product lines.
  • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) certification.
  • Proven experience in an additional product line outside ITSM.
  • Knowledge of technical components such as LDAP, VPN, SSL, and SAML/SSO.
  • Experience implementing systems using the Agile/Scrum (ITBM) methodology.
  • Active listening skills, respect for others’ points of view, ownership of contributing necessary input, and strong written, interpersonal, and presentation skills.

Responsibilities

  • Develop across the web technology stack, including Java, JavaScript, Angular.js, HTML, and CSS.
  • Work in a Scrum-based Agile development process focused on coding and limited documentation and meetings.
  • Translate requirements, user stories, and mock-ups into functional features in collaboration with the implementation project team.
  • Configure application user interfaces and workflows.
  • Develop integration components, including SSO and LDAP integrations, with multiple HR systems.
  • Attend and participate in Scrum meetings.
  • Assist with user acceptance testing.
  • Provide timely updates to management on assigned tasks to support frequent, proactive customer communication.
  • Contribute to support-based needs.

Benefits

  • Competitive compensation and benefits.
  • Wellbeing programs and flexible global resources and tools.
  • Paid leaves, including paid volunteer time.
  • Potential eligibility for an annual discretionary incentive award.
  • 401(k) plan for eligible employees.
  • Company-sponsored medical, dental, vision, and basic life insurance plans for eligible employees and dependents.
  • Other benefits, including vacation and sick time, depending on the position offered.
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