Senior Vice President, Enterprise Communications

Emory•Atlanta, GA

About The Position

The Senior Vice President of Enterprise Communications reports to the President of Emory University and serves on the President’s cabinet. The role advises the President and cabinet, develops the university’s communications strategy, and advances and protects Emory’s reputation. It works with stakeholders and leaders across the university and healthcare system to develop and build support for a coordinated strategic vision. The position partners with Emory Healthcare to align enterprise branding, marketing, media relations, and crisis communications. It develops a unified Emory brand narrative reflecting the institution’s mission, values, and academic and clinical excellence, and guides content creation across platforms. The role also shapes the structure and culture of enterprise communications, assesses existing capabilities, and builds a streamlined, cohesive operation. The Senior Vice President oversees media and external communications, marketing strategy, internal communications, creative direction, and digital strategy across the enterprise. As a member of the Emory Issues Management Council, the role helps identify and manage emerging opportunities and issues and partners with colleagues and external counsel on crisis communications. It establishes an analytics framework to assess which stories, messages, themes, platforms, and spokespeople resonate with key audiences. Related responsibilities may be assigned.

Requirements

Bachelor’s degree.
15 years of progressively responsible experience developing and executing communications strategies.
Exceptional interpersonal, verbal, and written communication skills to foster collaborative decision-making and build strong relationships.

Nice To Haves

Applicable advanced degree preferred.
Experience leading communications in a large, complex organization strongly preferred.
Demonstrated skill as a storyteller who can transform complex institutional priorities into clear, compelling narratives for multiple audiences.
Demonstrated ability to grow, differentiate, and protect a multi-faceted institutional brand, leveraging academic excellence, research strength, and mission to elevate visibility, affinity, and national standing.

Responsibilities

Advise the President and President’s cabinet on communications and develop the university’s communications strategy.
Advance and protect the reputation of Emory University.
Work with university and healthcare system stakeholders to develop a coordinated strategic vision and build support for it across the enterprise.
Partner with Emory Healthcare to align branding, marketing, media relations, and crisis communications.
Develop and elevate a unified Emory brand narrative and guide content creation across platforms.
Shape the structure and culture of enterprise communications by assessing existing capabilities and building a streamlined, cohesive operation.
Oversee media and external communications and marketing strategy, cultivate relationships with major outlets, and oversee the spokesperson role.
Ensure communications and marketing alignment between Emory University and Emory Healthcare, including consistent messaging across academic medicine, research, and clinical care.
Lead internal communications strategy to strengthen transparency, culture, and alignment across Emory University and Emory Healthcare.
Lead enterprise creative direction and digital strategy and oversee web, digital, and social media platforms.
Serve on the Emory Issues Management Council and contribute to the proactive identification, assessment, and management of emerging opportunities and issues.
Partner with colleagues and external counsel to guide crisis communications and coordinate responses that mitigate risk and reputational harm.
Create an analytics framework to measure performance and identify which stories, messages, themes, platforms, and spokespeople resonate with key audiences.
Perform related responsibilities as required.