About The Position

The Senior Vice President (SVP) Clinical Services is the Service Line Executive responsible for Medicine, Cancer, Radiation Oncology, Dermatology, and Hospital Medicine services at Brown University Health. This role serves as the dyad partner to the respective Chair/Chiefs and reports to the Executive Vice President of Ambulatory and Clinical Services. The SVP is a key change agent, driving improvement across the organization and its mission. This position requires close collaboration with the EVP, Chief Physician Officer, dyad partners, and peer service line executive leaders, especially during a time when creative operational management is critical. The SVP will work with operational, nursing, and physician leaders to foster collaboration and optimize new care delivery models. The role provides strategic direction for high-quality, customer-focused, and cost-effective services in assigned clinical areas, aiming to cultivate a high-performance culture with kindness at its core. The SVP will partner with senior and physician leadership in the strategic development and operational execution of clinical service delivery, medical education, research, and human capital strategies. This includes partnering with the leadership of Brown Health Medical Group and effectively navigating a heavily matrixed structure, leading through both direct authority and influence.

Requirements

  • Bachelor's degree required.
  • Minimum of 10 years of progressive leadership experience in service line administration, preferably in an academic medical center, multi-hospital, and regional outpatient/ambulatory practice setting, leading Medicine and/or Oncology-related services.
  • Highly effective communication, management, and leadership skills.
  • Ability to conceptualize, plan, facilitate, and execute consistently and effectively.
  • Demonstrated successful track record leading in a matrixed environment, managing a complex organizational structure that resulted in the highest levels of patient care and quality, broad team engagement, and positive growth.
  • Demonstrated strong financial, analytical, and resource management skills.
  • Track record of nurturing and growing positive, cross-organizational relationships with peers, physicians, clinicians, senior management, staff, and community.
  • Success in building collaborative, high performing teams aligned with strategic initiatives and goals.
  • Proven experience successfully influencing, implementing, and leading change across the continuum in a complex health care environment.

Nice To Haves

  • Advanced degree in healthcare, business, nursing, or related field preferred.
  • Equivalent experience will be considered.

Responsibilities

  • Develop strategic plans for assigned areas in collaboration with physician and operational leaders, setting goals, objectives, and deadlines.
  • Coach and engage the leadership team to drive efficient clinical operations, optimize workflows, and improve quality, service, and satisfaction.
  • Assume leadership for achieving short- and long-term goals, tracking KPIs to monitor performance and adjust strategies.
  • Ensure leaders and stakeholders are aligned and accountable to strategic goals and the organization’s success.
  • Optimize the utilization and availability of resources, including people, capital, and knowledge, to achieve organizational objectives and scale/standardize services.
  • Advance and support all aspects of clinical, academic, and research activity for assigned areas.
  • Engage stakeholders to ensure alignment and lead teams in implementing initiatives for coordinated care delivery and psychological safety through clear communication.
  • Support the longitudinal alignment of strategies, programs, and services across business units.
  • Ensure revenue goals, cost objectives, and market share targets are achieved in assigned areas.
  • Plan new services that generate additional revenue sources.
  • Manage costs through disciplined data analysis, identifying opportunities, and taking action to eliminate non-value costs.
  • Foster collaboration, transparency, and continuous improvement with peers to ensure integration and coordination of systems and service initiatives across the continuum.
  • Other duties as assigned.

Benefits

  • Brown University Health employees embrace Brown University Health's mission -- "Delivering health with care" -- and successfully model Brown University Health's values of Compassion, Accountability, Respect, and Excellence which guide our everyday actions with patients, customers, our community, and one another.
  • Brown University Health leaders must lead with kindness, and drive to “get stuff done.”
  • Instill trust: Gain the confidence and trust of others through honesty, integrity, and authenticity.
  • Value differences: Recognize the value that different perspectives and cultures bring to an organization.
  • Prioritize patients & community: Build compassionate relationships focused on embracing unique patient, employee and community needs.
  • Collaborate: Build partnerships and work collaboratively with others to meet shared objectives.
  • Ensure accountability: Hold self and others accountable to meet commitments.
  • Build effective teams: Build strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Drive vision and purpose: Paint a compelling picture of the vision and strategy that motivates others to action.
  • Optimize work processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
  • As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England.
  • Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve.
  • We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families.
  • Join us and help build a healthier future for our patients - and for yourself.
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