Senior Vice President, Client Processing Manager
About The Position
Senior Vice President, Client Processing Manager At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Vice President, Client Processing Manager to join our team. This role is located in Lake Mary, FL.
Requirements
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 7-10 years of total work experience is preferred with at least 1-3 years in management.
- Experience in brokerage processing is preferred.
- Applicable local/regional licenses or certifications as required by the business.
Nice To Haves
- Advanced/graduate degree preferred.
Responsibilities
- Manages a medium to large-sized team or multiple small Client Processing teams.
- Handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution.
- Manages Client Processing activities through other managers or a large team of senior professionals.
- Serves as a top level of support for external clients who were not able to have problems resolved at a lower level.
- Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
- Identifies and implements process improvements to enhance experience for all stakeholders.
- Recruits, direct, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
- Provides input into departmental budgets and planning.
- May develop business plans for team/group operations.
- Manages one or more Client Processing teams.
- Contributes to the achievement of team objectives.
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- generous paid leaves
- paid volunteer time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
