Senior Veterinary Technician - Specialty Services Supervisor

Tufts University•Grafton, MA

11d•Onsite

About The Position

The Foster Hospital for Small Animals is a premier academic veterinary hospital delivering round the clock, high quality care for companion animals and exotics. Our team provides cutting edge specialty and emergency services while training the next generation of veterinary professionals. We combine exceptional patient care with a collaborative teaching environment that supports growth, innovation, and excellence.

Requirements

Associates Degree or equivalent plus 5 years related work experience
CVT in good standing
Demonstrated leadership skills, conflict resolution and resourcefulness
Ability to effectively manage personal responsibilities as well as competing external requests
Demonstrated ability to provide exceptional service to both internal and external customers
Able to work well independently as well as part of a team.
Highly motivated, enthusiastic self-starter with a professional attitude.
Ability to work in a busy, stressful environment with diverse personalities while maintaining a calm, professional demeanor.
Fundamental understanding of Human Resource principles, practices and regulations
Comprehensive understanding of medical terminology and veterinary pharmacology
IV catheterization
Phlebotomy
Dosage calculations
Fluid therapy
Working knowledge of Microsoft Word and Hospital Based programs
Ability to lift up to 50 lbs. with or without accommodation

Nice To Haves

5 or more years experienced in a busy, fast-paced veterinary hospital
Previous veterinary technician supervisory experience
Experience in a large Specialty Hospital or Academic Hospital
VTS level or VTS tracking technician
Demonstrated ability teaching other technicians, veterinary students, veterinary technician students
Fear Free Certification
RECOVER Certification
Large Animal anesthesia experience

Responsibilities

Directing the daily function and smooth operation of the Small and Large Animal Anesthesia Service.
Ensuring high-quality anesthesia support is provided to all patients.
Providing excellent internal customer service to clinicians, residents, interns, and students.
Performing anesthesia of all kinds.
Managing a busy and diverse caseload.
Supporting the academic mission of the hospital and teaching veterinary students.
Coordinating and scheduling technical staff.
Performing human resources responsibilities.
Training and performance management of staff.
Creating proposals for improvements to enhance the production and operation of the Anesthesia Service.
Promoting, facilitating, and developing a cohesive team spirit focusing on the highest standards of patient care.
Utilizing exceptional verbal and written communication and interpersonal skills to provide coaching and mentorship to all team members.
Engendering a spirit of collegiality, collaboration, and teamwork both within the section and throughout the hospital.
Collaborating with team members, Veterinary Technician Supervisors, Section Heads and Hospital Administration to ensure the successful operation of all anesthesia services.
Overseeing the allocation of veterinary technician resources.
Fostering an environment of open communication, trust and respect.
Conducting and attending team, section and supervisor meetings and holding regular meetings with individual team members to enhance communication.
Overseeing the recruiting and interview process.
Overseeing the training and on-boarding for new staff.
Providing feedback and coaching to individual veterinary technicians to enhance professional growth and improve performance.
Offering feedback to the entire team to help develop healthy interpersonal dynamics within the group.
Organizing regular continuing education events for team members.
Addressing questions and troubleshooting issues raised by the veterinary technician team.
Elevating issues to the administration as appropriate.
Leading the annual performance planning and evaluation process for the veterinary technician team by performing mid-year check point reviews and annual reviews for staff performance.
Recommending merit increases and promotions for veterinary technicians.
Assisting Hospital Administration in the preparation of section budgets.
Verifying section operating expenses, service contracts, creating annual standing purchase orders and making recommendations on the need for replacing equipment if needed.
Overseeing section finances including overtime budget, supply purchasing and reconciling purchases, reviewing and submitting weekly payroll.
Managing safety policies and preparing the service for inspections.
Overseeing management of the controlled substance inventory.
Facilitating the maintenance of clinical equipment by identifying malfunctioning equipment and scheduling service.
Participating in Departmental and Hospital-wide initiatives as required.
Monitoring, managing and implementing treatment plans as ordered by clinicians to ensure prompt delivery of high-quality patient care.
Assisting clinicians with procedures and independently performing specialized and complicated procedures.
Making independent nursing care decisions for advanced clinical situations without direct supervision by faculty and carrying out these decisions.
Collaborating with administrative and clinical care team members throughout the hospital to coordinate and prioritize patient care.
Completing diagnostic testing as ordered by clinicians.
Participating in the technician on-call rotation.
Providing clinical instruction of advanced and critical care anesthesia protocols and procedures for veterinary students, interns, residents and student technicians throughout anesthesia rotation.
Instructing veterinary students and student technicians in technical and nursing aspects of patient care.
Engaging students to ensure they are receiving a successful and fulfilling education in the department.
Participating in formal CE training.
Assisting in studies and projects as needed including treating research/laboratory animals.