Senior Vehicle Reliability Technician

Aurora Innovation•Dallas, TX

11h•Hybrid

About The Position

Aurora's mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone. At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We are searching for a vehicle reliability technician to be located in Dallas-Fort Worth. In this role, you will work closely with our site reliability engineers, vehicle service technicians, and vehicle operators to support the third shift of Vehicle Operations (6 PM - 4 AM CST). You will be responsible for troubleshooting, diagnosing, and tracking all issues the autonomous vehicle fleet encounters while in the field.

Requirements

2+ years of experience with the Linux Operating System in a support and troubleshooting capacity.
Excellent problem solving and troubleshooting skills from inception through documentation and closure
Experience working with various complex hardware and software systems including lidar, radar, cameras, and computers
Detail oriented self starter with strong desire to learn new skills and the ability to work independently with minimal supervision
Strong communication skills with the ability to communicate across different teams, offices, and time zones
Ability to wear different hats and quickly multitask
Excellent documentation skills

Nice To Haves

BS in Engineering, Computer Science, Physics, or related STEM field
Previous automotive or AV technical experience
Deep understanding of computer networking systems
Programming skills (e.g Python, Go, C++, SQL)

Responsibilities

Provide technical support to vehicles that encounter software or hardware issues.
Troubleshoot and perform general root cause analysis for common software and hardware faults across all quickly developing platforms.
Collaborate with engineers, operations and product to improve product performance, drive down faults, and maximize test efficiency
Triage of vehicle issues providing data, analysis, and support to engineering teams to determine root cause and corrective actions
Creation of run books to facilitate standard and accelerated troubleshooting
Perform sensor calibrations, fleet upgrades, and new platform bring-up