Senior UX Writer and Content Designer

Google • Cambridge, MA

8d • $144,000 - $209,000

About The Position

The Commerce Merchant Solutions team plays a critical operation role in executing and running Google's new Commerce related businesses. We work in tandem with Sales and Product Management to provide an excellent experience for our merchant partners. Our culture mirrors that of a small start-up as we're working to create and scale Google's next billion dollar businesses. As part of the editorial team you are responsible for end-to-end, brand-right delivery of promotion for our partners. You oversee and deliver the creative for a designated number of markets, ensuring that the copy and images adhere to our guidelines while accurately representing our business partners. You work with agencies and/or freelancers to ensure high quality output, and you are responsible for the total package of the promotions (copy and image) in your markets. You are able to write and/ or prepare the images yourself for time-sensitive needs.

Vertical Ads drives Google’s strategy for industry-specific ad experiences. We build specialized, next-generation advertising products that connect consumers with businesses across the entire user journey—from discovery to purchase. Growing our core Search business by scaling globally, expanding to more queries, adding richer interactivity and metadata. Pioneering new ad formats for use cases across Food and Beverage, Real Estate, and beyond. Expanding our Vertical Ad experiences to YouTube and other new surfaces, closing the gap between inspiration to purchase.

Whether it is a hotel, a car, or a restaurant, our consumers are not just buying a product—they are buying an experience. Join us to drive product innovation and create highly relevant consumer and advertiser experiences!
Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
• Experience leading content strategy projects.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Nice To Haves

• 5 years of experience interacting with executive leadership.
• 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 3 years of experience working in a complex, cross-functional technology organization.
• Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
• Experience with Large Language Model (LLM) generated content practices and technical requirements.
• Knowledge of online technology and related products, including web and mobile UI and tools.

Responsibilities

• Understand and advocate for all UX functions as essential to the product life-cycle.
• Drive the development of innovative UX writing and content design solutions to complex user, product, and business problems.
• Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, goal, mission, or principles.
• Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks or patterns across multiple teams or products.
• Influence the development of priorities across projects to balance tactical and strategic efforts in alignment with larger project goals.

Benefits

• bonus
• equity
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior