Senior UX Researcher

Vesync•Tustin, CA

13h•Onsite

About The Position

VeSync is a growing company with brands in the health & wellness sector, including Levoit, COSORI, Etekcity, and Pawsync. We are seeking a driven and talented Senior UX Researcher to lead end-to-end research that shapes product strategy, informs design decisions, and deepens our understanding of user needs across multiple product lines. This role involves driving mixed-methods research from foundational discovery to iterative testing to uncover motivations, pain points, and opportunities that guide product and business outcomes. The position also plays a key role in strengthening research operations by building scalable systems, improving documentation, and evolving a robust research repository. As a cross-functional partner, you will collaborate closely with Product, Design, Engineering, and Marketing to embed user empathy into strategy, influence roadmaps, and cultivate a culture of continuous learning and evidence-based decision-making. Applicants must include a portfolio of their work when applying.

Requirements

Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field.
5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains.
Proven success conducting end-to-end research from discovery through validation and post-launch evaluation.
Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork).
Strong synthesis, storytelling, and stakeholder communication skills.
Experience supporting beta programs in agile environments.

Nice To Haves

Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms.
Experience working with international or multilingual teams; communicates with empathy and clarity across time zones and cultures.
Comfortable with rapid, iterative product testing and evidence-driven experimentation.
Background or interest in health, wellness, or behavioral science.
Highly motivated, adaptable, and curious — thrives in dynamic, fast-paced environments.

Responsibilities

Lead End-to-End Research: Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines.
Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points.
Design studies that address key product risks — value, usability, feasibility, and viability.
Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes.
Balance deep research with lean, iterative testing to support product agility and continuous learning.
Strengthen Research Operations: Maintain and enhance the participant panel, consent workflows, and research documentation systems.
Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent.
Evolve a research repository that promotes knowledge sharing and long-term organizational learning.
Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact.
Cross-Functional Collaboration & Communication: Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics.
Integrate research insights into product strategy and roadmap prioritization.
Present insights clearly to executive and cross-functional audiences, influencing both product and business direction.
Champion user empathy and customer-centric culture across the organization.

Benefits

100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
Generous PTO policy + paid holidays
Life Insurance
Voluntary Life Insurance
Disability Insurance
Critical Illness Coverage
Accident Insurance
Healthcare FSA
Dependent Care FSA
Travel Assistance Program
Employee Assistance Program (EAP)
Fully stocked kitchen