Senior UX Researcher, Chrome on Android

Google•Seattle, WA

About The Position

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products. You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools. In this role, you will be responsible for translating user behaviors into clear product requirements. You will connect the user, technical, and business worlds, ultimately shaping the future of how people experience the web on their mobile devices. Chrome is dedicated to building a better, more open web. We’re focused on making a better browser (on both desktop and mobile) to help users take advantage of all the web has to offer in a safe and secure way.Chrome is available across all major platforms — iOS, Android, Windows, Mac, Linux and Chrome OS. We also built Chrome as an open source project so the entire web ecosystem could benefit from the latest innovations in speed, simplicity and security.

Requirements

Bachelor's degree or equivalent practical experience.
6 years of experience in an applied research setting (e.g., product or academic), or similar.
Experience with research methods (e.g., usability, studies, contextual inquiries, 1:1 interviews, unmoderated research studies).

Nice To Haves

Master's degree or PhD in human-computer interaction, cognitive science, statistics, psychology, anthropology, or a related field.
5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
3 years of experience managing projects, and working in a changing organization.

Responsibilities

Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
Own project priorities in alignment with product goals, and oversee allocation of resources within the project.
Drive ideas to improve products and services through research-driven insights and recommendations.
Lead teams to define and evaluate product, service, and ecosystem impact.
Own ideas and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.