Senior UX Designer - 12 Months Contract
About The Position
As a Senior UX Designer, you will own and shape the end-to-end user experience for a key product area within Global Relay’s information archiving platform (used for surveillance and eDiscovery). You'll collaborate closely with cross-functional teams—including UI/UX Designers, Researchers, Writers, Product Managers, Engineers, SMEs and Stakeholders—to deliver high-quality user experiences in our customer-focused agile environment. We are looking for a UX Designer who champions our users in all phases of the product management cycle. From context and problem framing all the way through to the delivery of meaningful solutions. Please note this is a 12-month fixed-term contract for maternity cover, starting at the end of July. This role may convert to a permanent position based on business needs and individual performance.
Requirements
- 6+ years of experience in UX design for web, desktop or mobile applications.
- Proven experience of your UX process and how it resulted in useful and intuitive products.
- Experience in an Enterprise business environment and Agile.
- You view design as a process of discovery, using experimentation, early concepts, and iterative validation to define problems and refine solutions.
- Experience collaborating with Product Managers to define strategy, scope, priorities, and success metrics.
- Experience conducting or partnering on user research and usability testing, and applying insights to design decisions.
- Expertise in facilitating workshops and creating UX artefacts such as user flows, wireframes, journey maps, and prototypes.
- Strong storytelling and communication skills, with the ability to present and defend design decisions with evidence.
- Solid understanding of accessibility standards and inclusive design principles.
- Proficiency in tools such as Figma, with the ability to iterate efficiently.
- Empathy, intellectual curiosity and openness to learn about compliance in finance
Nice To Haves
- Experience working in regulated or compliance-heavy industries.
- Background in financial services.
- Proficiency in AI tools such as Claude, Figma Make (or similar).
Responsibilities
- Lead, in collaboration with UI Designers, the design execution of key initiatives from discovery through delivery.
- Advocate for our customers by gaining a deep understanding of their workflow and the challenges they face.
- Be a key partner to stakeholders and product management in helping to come up with approaches that work — you’re not here to just “gather” requirements.
- Proactively partner with UXR to apply research techniques that are appropriate to the problem being addressed.
- Concept, prototype, validate, fine-tune and present design solutions.
- Communicate those solutions to our developers in an agile software development environment.
- Create sketches, flows, wireframes and other design artifacts.
- Help identify and leverage metrics to drive product management and measure success.
- Give and receive feedback constructively to uplift design thinking capabilities.
Benefits
- comprehensive extended health benefits program, including virtual healthcare and a wellness allowance
- annual allotted vacation days, which increase based on tenure
- Paid sick days
- maternity/parental enhancement program
- bonus
- RRSP contribution matching program
- subsidized meal program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
