Senior UX Designer - Unified Communications

Global Relay • Vancouver, BC

3d

About The Position

Global Relay's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve tough problems and create great experiences that have a significant impact on our customers. We are looking for a UX Designer who champions our users in all phases of the product management cycle. From context and problem framing all the way through to the delivery of meaningful solutions. You will conduct research to understand our customers’ problems, work with the business to understand their needs, collaborate with UI designers and developers to design the final product.

Requirements

• 6+ years’ experience doing user experience design for web, desktop or mobile applications
• A portfolio showing your UX process and how it resulted in products that people love
• Experience with a range of tools and the willingness to adopt to new tools as needed
• Excellent verbal and written communication skills
• Ability to multi-task and keep organized in a dynamic environment
• Very good understanding of web technologies
• Empathy, intellectual curiosity and openness to learn about compliance in finance

Nice To Haves

• Experience in an Enterprise business environment is definitely an asset

Responsibilities

• Advocate for our customers by gaining a deep understanding of their work and the challenges they face
• Be a key partner to stakeholders and product management in helping to come up with approaches that work — you’re not here to just “gather” requirements
• Proactively apply research techniques that are appropriate to the problem being addressed
• Concept, prototype, validate, fine-tune and present design solutions
• Communicate those solutions to our developers in an agile software development environment
• Create sketches, flows, wireframes and other design artifacts
• Help identify and leverage metrics to drive product management and measure success
• Guide and coach other designers and non-designers to uplift their design thinking capabilities
• Join a diverse team using modern tools

Benefits

• Comprehensive extended health benefits program
• Virtual healthcare
• Wellness allowance
• Annual allotted vacation days
• Paid sick days
• Maternity/parental enhancement program
• Bonus
• RRSP contribution matching program
• Subsidized meal program (for Vancouver-based employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed