Senior UX Designer, Digital Program

Ascensus•Remote, Pennsylvania, PA

About The Position

Design the user experience for web and mobile solutions that help millions of people achieve their financial goals. Use design thinking techniques and strong collaboration across business, design, analytics, and development functions to create experiences our customers love and that drive results for the business. Serve as the subject-matter expert for the UX discipline. Use creative and technical problem-solving skills to guide the design from concept through completion.

Requirements

Undergraduate degree or equivalent experience in a creative or technical field.
Minimum 5 – 10 years of experience or equivalent combination of experience and education.
Able to resolve disparate user and business needs, to drive clarity and alignment across stakeholders.
Portfolio demonstrating expertise solving complex UX problems and designing thoughtfully crafted web and mobile experiences on large-scale projects.
Strong collaboration skills.
High degree of creativity, empathy, and passion.
Excellent communication skills (storytelling, visualization, use of qualitative and quantitative data) to enlist support for initiatives and ignite enthusiasm to execute.
Experience with Design Thinking, Agile, and Lean methodologies.
Highly proficient in the use of design and prototyping software (Adobe, Sketch, InVision, etc.)
Knowledgeable about web and mobile UX best practices.
Understanding of HTML/CSS and emerging tools, technologies, and business practices.
Excellent organizational skills.
Able to switch between tasks across projects.
Able to give and receive feedback and interpret critique to enhance project outcomes.

Responsibilities

Create web and mobile solutions that bring clarity to complex problems by using a range of skills, including user research, interaction design, visual design, and information architecture, as well as knowledge of the competitive landscape and of the Ascensus brand.
Prototype and scale UX solutions for new products, services, features, and enhancements from journey maps through detailed designs.
Build strong, collaborative relationships across design, business, development, and analytics teams.
Manage expectations within the team and with clients.
Use qualitative and quantitative analysis techniques to inform design decisions and ensure that solutions have the intended impact.
Assist with other tasks and projects as assigned
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.