About The Position

This is a REMOTE position for a Senior Utilization Management Assistant. This position is Full time and will work 8-hour shifts. We have Night and Evening shifts available. Under the supervision of the Regional Director of Care Management, the Utilization Management Coordinator is responsible for providing support to the Care Management team who coordinates care. This position works closely as a healthcare team member and performs complex tasks related to the overall team functions and activities identified during the initial and ongoing assessment and management of patients. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence California Regional Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 5 years Hospital, clinical setting or healthcare related field.
  • 3 years Demonstrated outstanding customer service experience.
  • 3 years Clerical and computer experience.
  • 3 years Knowledge of insurance billing and managed care.
  • 3 years EPIC Case Management and ADT Patient Access.

Nice To Haves

  • Some college level course work or equivalent education/experience.
  • High School Diploma or GED equivalent or some college level course work preferred particularly Medical Terminology or Medical Assistance coursework.
  • Medical Terminology or Medical Assistant coursework/training or equivalent education/experience.
  • CHAA or equivalent education/experience.
  • CHAA (If in California) within 6 months (180 days) of hire.

Responsibilities

  • Providing support to the Care Management team who coordinates care.
  • Works closely as a healthcare team member.
  • Performs complex tasks related to the overall team functions and activities identified during the initial and ongoing assessment and management of patients.

Benefits

  • Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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