Senior User Experience Designer

Charles Schwab Inc.•Orlando, FL

6d•$105,600 - $180,000•Onsite

About The Position

Schwab is seeking an experienced, collaborative, and adaptable Senior User Experience Designer (individual contributor) to join the Creative Direction team within User Experience Design (UX). This role requires a designer who can independently lead their work, navigate ambiguity, and take ownership from problem definition through execution, while collaborating closely with cross-functional partners. This role plays a critical part in shaping Schwab's digital experiences by driving design systems, brand expression, and experiencing modernization initiatives across web and mobile platforms. Success in this role requires a systems thinker who can influence across teams, help establish scalable design solutions, and identify opportunities to elevate the quality, consistency, and distinctiveness of Schwab's digital experiences.

Requirements

6-10 years of documented UX design experience focused on digital products or equivalent
1+ year(s) of UX experience for touch-based mobile interfaces
Experience with most aspects of a user-centered design process, including user research, developing user flows, creating wireframes, and building interactive prototypes for testing
Experience working within and contributing to design systems
Strong Product Design and User Interface Design skills, including layout, typography, hierarchy, color, motion, interaction patterns, usability, and accessibility considerations
Experience designing for both web and native mobile platforms
Ability to influence partners and stakeholders through compelling communication, storytelling, and design rationale
Demonstrated Brand Identity and Strategic Thinking capabilities, including the ability to translate brand strategy into scalable product experiences and connect design decisions to broader business and client outcomes
Proficiency in design tools like Figma

Nice To Haves

Experience creating, scaling, or governing enterprise design systems
Experience translating brand strategy into digital product experiences
Familiarity with platform frameworks and standards, including iOS Human Interface Guidelines and Material Design
Experience using AI-powered tools or workflows to support design, research, or problem-solving, with an interest in applying emerging technologies thoughtfully in client experiences
Strong self-management skills and comfort owning work independently
Ability to clearly communicate design decisions to diverse audiences
Technical knowledge and collaboration skills working closely with engineers

Responsibilities

Drive the evolution of Schwab's digital experiences through design systems, experience standards, and creative direction
Partner with Experience Design, Product, Engineering, Brand, and Design System teams to create scalable solutions across web and mobile platforms
Design and influence interactions across desktop, mobile web, and native mobile experiences with a deep understanding of platform-specific patterns and conventions
Independently drive design exploration and decision-making, defining problems and proposing solutions that balance client needs, business goals, and technical considerations
Apply strong Product Design and User Interface Design skills to create intuitive, accessible, and visually refined experiences that meet client needs and business goals
Create future-state concepts and strategic design visions that help shape the long-term evolution of Schwab's digital ecosystem
Maintain high design standards aligned to channel guidelines and Schwab’s design system while identifying opportunities to modernize and evolve the experience
Consult with product teams and design partners to ensure experiences align with established design principles and contribute to a cohesive client experience
Own delivery of assigned work, proactively addressing challenges and proposing solutions
Contribute to the evolution of Schwab’s Design System and broader digital experience standards
Help define how the Schwab brand is expressed across digital products and platforms
Translate brand strategy into scalable product experiences, interaction models, and visual frameworks
Use Brand Identity expertise to ensure digital experiences consistently reflect Schwab’s visual language, tone, and client experience principles across products and platforms
Establish and influence standards that create consistency while allowing Schwab experiences to feel distinctively Schwab
Monitor emerging industry trends, platform capabilities, and experience design innovations to identify opportunities for modernization
Explore future experience opportunities, including AI-enabled experiences, conversational interfaces, and emerging interaction models
Partner with cross-functional teams to define scalable approaches for new experience paradigms while maintaining alignment with Schwab design principles
Build strong, productive partnerships with peers and cross-functional partners through clear communication, shared understanding, and mutual accountability
Model strong leadership behaviors by setting a clear, accountable example through craft, communication, and follow-through
Act as a trusted advisor to design, product, engineering, and brand partners
Facilitate design reviews, consultations, and workshops that elevate design quality and strengthen alignment across teams
Mentor or support less experienced designers when opportunities arise