Senior User Experience Designer
About The Position
At Schwab, exceptional client experiences start with exceptional people. We are looking for an experienced, collaborative, and adaptable Senior User Experience Designer (individual contributor) to join Schwab's User Experience team. In this role, you will help shape the digital experiences that power how clients move money, make payments, and manage their financial lives, creating experiences that feel useful, consistent, modern, and distinctly Schwab. This is an individual contributor role for a designer who is comfortable moving between the big picture and the smallest interaction details. You will independently lead work from problem definition through execution, bring clarity to ambiguity, and partner across Experience Design, Content, Product, Engineering, Research, and other cross-functional partners to turn complex challenges into scalable solutions across web and mobile. The work matters because millions of clients rely on Schwab to make decisions about their financial lives. We are deeply focused on creating the best possible experiences for them. We are equally committed to building an environment where people support one another, share ideas openly, and help each other do the best work of their careers. That culture of care, trust, and collaboration is modeled by our leaders and carried forward by every member of the team. Client expectations are changing quickly. Mobile experiences, personalization, AI, and new interaction models are reshaping how people expect to engage with financial services. This role will help Schwab respond thoughtfully by connecting client needs, business priorities, product strategy, and experience design into a clear and scalable vision for what comes next.
Requirements
- On your resume, please include a link to a digital portfolio of your relevant work; make sure to include any passwords required. Your portfolio should show how you solve product experience problems, work within established patterns, and bring interaction design, visual clarity, and user needs together across digital touchpoints. We are especially interested in the problem you were solving, the role you played, the decisions you made, and the impact of the work.
- 6 to 10 years of UX design experience focused on digital products, or equivalent experience
- At least 1 year of UX experience designing touch-based mobile interfaces
- Experience across the user-centered design process, including research, user flows, wireframes, prototyping, testing, and iteration
- Experience working within established design systems and product patterns
- Strong visual and interaction design skills, including layout, typography, hierarchy, color, and motion
- Experience designing for web and native mobile platforms
- Ability to influence partners and stakeholders through clear communication, storytelling, prototypes, and design rationale
- Proficiency with Figma or comparable product design tools
Nice To Haves
- Applying established design systems and platform standards to create consistent product experiences
- Translating product strategy and user needs into digital product experiences
- Working with platform frameworks and standards, including iOS Human Interface Guidelines and Material Design
- Using AI-powered tools or workflows to support design, research, prototyping, or problem-solving
- Owning work independently while keeping partners informed and engaged
- Collaborating closely with engineers and understanding how design decisions affect implementation
Responsibilities
- Improve Schwab's digital experiences through thoughtful interaction design, experience standards, and product execution
- Translate client and business needs into scalable product experiences, interaction models, visual frameworks, and reusable patterns
- Create future-state concepts and strategic design visions that help teams see and shape the long-term evolution of Schwab's digital ecosystem
- Design and influence experiences across desktop, mobile web, and native mobile platforms while respecting the strengths and conventions of each
- Identify opportunities to modernize the experience while maintaining quality, accessibility, trust, and consistency
- Explore thoughtful applications of AI-enabled experiences, conversational interfaces, and emerging interaction models
- Define problems, evaluate tradeoffs, and propose solutions that balance client needs, business goals, experience quality, and technical considerations
- Own the delivery of your work, proactively addressing challenges and keeping partners aligned from early exploration through implementation
- Partner closely with Experience Design, Product, Engineering, Research, Content, and other cross-functional partners
- Build trust through clear communication, transparency, accountability, and follow-through
- Facilitate design reviews, consultations, and workshops that improve the work and create shared understanding
- Use research, analytics, client feedback, and design judgment to guide decisions
- Constructively question assumptions and help teams find a better path forward when the current answer is not good enough
- Act as a trusted advisor who can influence direction through strong rationale, storytelling, prototypes, and examples
- Support and mentor other designers, share what you know, and stay open to learning from the people around you
Benefits
- bonus or incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
