Senior User Experience Designer

AmeripriseMinneapolis, MN
Hybrid

About The Position

Ameriprise Financial is looking to add a Senior UX Designer to the team! Ensure a consistent and effective user experience (UX) within projects. Ensure that applications are powerful, engaging and rewarding by taking a user centered design approach. Work with cross-functional business and technology teams and key stakeholders to transform business and user requirements in to highly effective and usable software solutions. Identify UX research opportunities; assist in designing and executing UX research for technology applications, web sites and other digital experiences across various platforms including desktop, mobile and tablet at Ameriprise.

Requirements

  • Bachelor's degree or equivalent required
  • 5-7 years of relevant experience required
  • Proficient knowledge of user-centered design process, web best-practices and relevant disciplines, including information architecture, interaction and visual design.
  • Strong written and verbal communications skills, including the ability to clearly articulate creative concepts and rationale.
  • Proficient prototyping and mockup skills to convey ideas and concepts.
  • Experience working with industry standard visualization tools and software (e.g. Photoshop, Adobe Creative Suite, Sketch, etc.).
  • Working knowledge of design fundamentals such as color theory, composition, branding, typography and web design standards.
  • Ability to work in both waterfall and agile project processes.

Nice To Haves

  • Certifications preferred: Certified Usability Analyst (CUA)
  • 3+ years of broad experience with highly complex web sites and software applications from a user-centered standpoint.
  • Experience designing for complex application ecosystems.
  • Ability to interpret product requirements documents from a user-centered perspective.
  • Working knowledge of usability testing and other research methods.
  • Fundamental understanding of project management and business process management concepts.
  • Experience leading 1-3 UX professionals or other direct reports.
  • Experience designing transactional or complex interactions with consumer and/or B2B platforms.

Responsibilities

  • Manage the design of user interfaces during the implementation phase of the project, including the development of wireframes, mock-ups and other project deliverables to illustrate the intended user experience.
  • Participate in the strategy phase of projects, providing input for concepts, research plans, and approach for the user experience.
  • Present design ideas, including rationale based on customer research and best practices, to the product development team and other key stakeholders.
  • Translate business and user requirements into defined UX/UI documentation and specifications, including stories and acceptance criteria for Agile projects.
  • Effectively manage team work load and ensure knowledge sharing and cross-training of team members to effectively support the business and execute on team/function deliverables.
  • Develop and maintain a high-performing team through effective hiring, coaching and performance management.
  • Participate in peer design reviews/critique, giving and receiving constructive feedback
  • Conduct UX research, including competitive research reviews, heuristic reviews, surveys, click studies, card sorting and usability testing.
  • Author and present resulting research reports.

Benefits

  • vacation time
  • sick time
  • 401(k)
  • health, dental and life insurances
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