Senior User Experience Design Specialist
About The Position
SAP America, Inc. seeks a Senior User Experience Design Specialist at our Newtown Square, PA location to design user flows, wireframes, prototypes, and actionable features based on business requirements and user needs. This role involves analyzing and evaluating applications, systems, and user interactions across various platforms, including web, multimedia, voice response, and conversational interfaces. The specialist will develop and communicate design strategies, provide product usability support to development teams, and enhance user experiences by improving usefulness, usability, and accessibility. They will translate business requirements and user needs into impactful design decisions, creating user-centered solutions, and collaborate with cross-functional teams to implement and refine designs, ensuring usability and accessibility standards are met.
Requirements
- User Research Techniques including User Interviews, Surveys, Usability Testing, and A/B Testing
- UI/UX Wireframing & Prototyping including Low/High Fidelity Wireframes and Clickable Prototypes
- Task Flow Modeling including Linear Task Flows and User Journey maps
- Storyboarding including Scenario-based and persona-driven storyboards
- Interaction Design Principles including Consistency, Feedback, Affordance, Visibility, Mapping, Learnability, and Flexibility
- Information Architecture including Card sorting, sitemaps, and Hierarchy Mapping
- Inclusive Design including Keyboard mapping, Color Contrast, Alt text, responsive layouts, and user diversity mapping
- Figma, Sketch, Photoshop, or Illustrator
- Design Thinking including Empathize, define, ideate, prototype, and iterate
Responsibilities
- Design user flows, wireframes, prototypes, and actionable features based on business requirements and user needs.
- Analyze and evaluate applications, systems, and user interactions across various platforms.
- Develop and communicate design strategies effectively.
- Provide product usability, evaluation, and support to product development teams.
- Enhance user experiences by improving the usefulness, usability, and accessibility of products.
- Translate business requirements and user needs into impactful design decisions, creating user-centered solutions.
- Collaborate with cross-functional teams, such as Product Management and Application Engineering, to implement and refine designs.
- Ensure usability and accessibility standards are met throughout the design lifecycle.
Benefits
- Employee Referral Program
- Variable incentive opportunities
- Additional benefits (subject to terms of relevant plans and policies)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
