Senior Unified Communications (UC) Engineer

Amentum•Fort Meade, MD

23h•$200,000 - $250,000•Onsite

About The Position

Amentum is seeking a Senior Unified Communications (UC) Engineer to join their team in Ft. Meade, MD. This role supports challenging, mission-critical projects in the Cyber, Security, & Intel space, specifically for DISA's Intel and Cyber Division. The team will focus on prototype development, test, and demonstration of critical IT capabilities for the Department of Defense, with potential for longer-term integration, deployment, and sustainment. Candidates should be critical thinkers with a strong work ethic, capable of working independently or as part of a team in a dynamic environment. The role requires attention to detail, quick reaction to problem sets, and the ability to rapidly adapt and learn new products and processes.

Requirements

Subject Matter Expert (SME) in UC design, Endpoints and user management, Configuration, Troubleshooting, and Integration with other systems.
Expert with Microsoft Office applications such as Excel, Word, Outlook, Teams, and SharePoint.
Bachelor’s degree in Electrical Engineering, Computer Engineering, Information Systems, or related technical field, or equivalent work experience.
Minimum 15 years of experience in IT engineering, with at least 10 years specific to UC.
Demonstrated experience designing, architecting and deploying secure UC solutions in classified or DoD environments.
Experience with voice gateways, SIP session border controllers, SIP trunks, and ISDN circuits.
Understanding of Cisco IOS/IOX command line router and switch configuration as it relates to UC.
Cisco IM and Presence Server.
Strong understanding of protocols and technologies such as SIP, RTP, SRTP, VoIP, H.323, XMPP, TLS, and PKI.
Demonstrated experience designing and implementing general call plan concepts.
Deep familiarity with UC platforms such as Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE), and Cisco Meeting Server.
Excellent written and verbal communication skills, especially in briefing technical concepts to senior leadership and DoD stakeholders.
Ability to work both independently and as part of a team in a dynamic environment.
Ability to travel up to 20%.
Must have active Top-Secret clearance with SCI eligibility.
Cisco Certified Network Professional (CCNP) – Collaboration certification.
DoD 8570.01-M IAT-II baseline certification requirements.

Nice To Haves

Proven experience implementing VQ Conference Manager.
Experience implementing solutions aligned with the DoD Unified Capabilities Approved Products List (APL).
Familiarity with classified cloud environments (e.g., AWS Secret Region, Azure Government Secret).
Experience working on DoD prototype or rapid acquisition programs.
Familiarity with DevSecOps, Infrastructure-as-Code (IaC), or CI/CD pipelines supporting UC deployment automation.
Knowledge of cybersecurity compliance frameworks including NIST SP 800-53, RMF, and DISA STIGs, as well as compliance software like ACAS (Tenable).
Experience with Cisco routers, switches, and firewalls in relation to troubleshooting voice and video integration issues.
Ability to explain technical concepts to non-technical stakeholders.
Experience developing complex design documentation, IT checklists, SOPs, guides, etc.
Experience with Oracle SBC, Cisco Event Manager scripting, Cisco TCL scripting, Cisco Jabber, and Cisco IVR application configuration.

Responsibilities

Contribute technical expertise and recommendations in all Unified Communications (UC) and collaboration technologies, including large-scale conferencing and session border controllers.
Lead a team of UC engineers developing a secure, scalable, and resilient UC prototype tailored for DoD use on classified networks.
Serve as a technical point of contact for all UC design and engineering activities.
Define architecture and interface specifications, ensuring compliance with DoD Unified Capabilities Requirements (UCR), STIGs, and other cybersecurity mandates.
Integrate voice (VoIP), video conferencing, instant messaging, presence, and unified messaging solutions across IP networks.
Coordinate with government stakeholders, security engineers, and network teams to ensure seamless integration with existing classified infrastructures.
Develop and execute lab-based testing, proof-of-concept demonstrations, and field evaluations.
Prepare and present engineering documentation, risk assessments, and status reports to both internal leadership and external government stakeholders.
Work closely with other team members to design, implement, and optimize UC solutions.
Collaborate with cross-functional teams, including network engineers, security specialists, and system architects.
Assess client needs, recommend architecture improvements, and ensure seamless communication across domains.
Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unified Computing Systems, Cisco Unified Border Element, and Cisco Meeting Server.
Design and manage VQ Conference Manager or other conference management tools.
Advise the UC, Network, and Systems engineering teams, and cyber security experts on voice and video communications technologies, operational paradigms, and identify potential problem areas and interoperability issues.
Ensure communication tools are integrated seamlessly and meet security requirements.
Address challenges related to data flow, security policies, and interoperability.