Senior Underwriting Governance Specialist

Suncorp Bank

7d•Hybrid

About The Position

The Senior Underwriting Governance Specialist will strengthen underwriting governance across the Vero SME team through independent, data-led oversight and effective detective controls. The role monitors appetite adherence, operational processes and the platforms used to write business. It leads thematic reviews, identifies control gaps and turns findings into practical process and platform improvements. Working with underwriting, risk, data and technology teams, the role also explores responsible automation and agentic AI to improve reviews, reporting and insight generation. The position offers the opportunity to build expertise while delivering insights that strengthen underwriting decisions, improve controls and support better customer and business outcomes.

Requirements

At least five years of general insurance experience across commercial underwriting, governance, risk, controls, assurance or operational oversight.
Strong knowledge of SME risk selection, underwriting appetite, guidelines, delegated authorities and platform controls.
Experience designing, testing, monitoring and improving underwriting controls in a complex stakeholder environment.
Advanced analytical skills, including accessing, manipulating, reconciling and interpreting data from multiple sources.
Experience producing exception reports, dashboards, management information and evidence-based remediation tracking.

Nice To Haves

A relevant tertiary or ANZIIF qualification.
Experience applying automation or AI-enabled solutions.

Responsibilities

Design and embed underwriting governance, reporting and reviews with clear ownership, evidence and escalation requirements.
Monitor appetite, guideline, referral and process adherence across underwriting operations.
Analyse and reconcile data from multiple sources to identify exceptions, trends, control gaps and emerging risks.
Develop dashboards and management reporting that provide clear oversight of breaches, remediation and residual risk.
Lead thematic reviews and recommend practical improvements to underwriting processes, platforms, workflows and preventative controls.
Explore responsible automation and agentic AI while maintaining data quality, security, validation and human oversight.

Benefits

Access to the Shine platform, providing perks, wellbeing support, career development and recognition.
Opportunity to receive performance-based incentives and Suncorp shares for eligible employees.
Hybrid working and flexible leave.
20 weeks of paid parental leave.
Up to five days of paid flexible leave annually.
Paid study support, career breaks and on-the-job learning.
A $1,000 referral bonus for eligible employees.
Free wellbeing coaching and confidential Employee Assistance Program access.
Dedicated Employee Council.
Discounts at more than 900 retailers, Fitness Passport and reduced superannuation fees.
Paid volunteer leave, donation matching and unlimited emergency response leave.
Employee resource groups and inclusive policies for all families.
Flexible work, career development and internal mobility.