Senior Underwriter

Quantum Electronic Payments•Anaheim, CA

21d•$65,000 - $68,500•Onsite

About The Position

Quantum ePay® is a growing fintech company focused on delivering innovative payment processing solutions and merchant technology that helps businesses lower costs, earn more, and operate with confidence. We are looking for an experienced Senior Underwriter to review complex merchant applications, assess elevated financial and operational risk, and serve as a knowledgeable resource for the underwriting team. This role is a great fit for someone with strong merchant services expertise who can independently evaluate challenging applications, exercise sound judgment, and help improve the consistency and quality of underwriting decisions across the department.

Requirements

Advanced knowledge of merchant services underwriting, credit analysis, and payment-processing risk
Strong understanding of merchant business models, transaction risk, chargebacks, fraud exposure, and sponsor bank requirements
Ability to interpret complex financial statements, tax returns, bank statements, processing histories, and corporate structures
Strong judgment and ability to make defensible decisions when information is incomplete or risk factors conflict
Ability to recognize higher-risk industries, prohibited activities, unusual ownership structures, and potential misrepresentation
Excellent analytical, investigative, and problem-solving skills
Excellent written communication and ability to document detailed underwriting rationale
Ability to provide constructive guidance and explain complex underwriting decisions
Strong organization and time-management skills in a high-volume environment
Ability to work independently and manage competing priorities
Strong working knowledge of Microsoft Office, Adobe Acrobat, CRM platforms, and third-party underwriting tools
3+ years of merchant services underwriting experience required
Experience independently reviewing complex or elevated-risk merchant applications required

Nice To Haves

Experience with financial analysis, reserves, exceptions, conditional approvals, and underwriting escalations preferred
Experience mentoring or training junior underwriters preferred
Experience using TSYS systems preferred

Responsibilities

Independently review complex, high-volume, high-risk, or escalated merchant applications
Analyze merchant creditworthiness, financial stability, business models, processing history, ownership structures, and operational risk
Interpret consumer and business credit reports, financial statements, tax returns, bank statements, processing statements, corporate records, websites, and supporting documentation
Evaluate card-not-present, e-commerce, recurring billing, future delivery, high-ticket, and other elevated-risk business models
Approve, pend, decline, or recommend conditions for applications within assigned authority levels
Provide clear and well-supported underwriting rationale for complex decisions
Review escalated applications and assist with exception requests
Identify potential fraud, bust-out risk, credit risk, prohibited activity, and inconsistencies across application materials
Partner with Risk, Compliance, Sales, Operations, and sponsor bank contacts to resolve application concerns
Serve as a resource for Underwriter team members by answering questions and providing guidance
Support training, application calibration, and quality-review activities
Review underwriting decisions for accuracy, consistency, and adherence to company and sponsor bank requirements
Identify trends, recurring application issues, and opportunities to improve underwriting procedures
Assist with developing and updating underwriting procedures, reference materials, and decisioning guidelines
Support department coverage, queue management, and priority application reviews when needed
Perform additional duties as assigned