Senior UEM Engineer
About The Position
Gunnison is seeking a Senior Unified Endpoint Management (UEM) Engineer to support our US House of Representatives customer. The Senior UEM Engineer will serve full-time to assist with system administration activities relating to ever evolving mobility systems and applications. The Senior mobility engineer will assist the UEM team with various tasks which include, but are not limited to: Provide technical support for all mobile device issues via our ticketing system, telephone, or email. Coordinate and assist with the installation and maintenance of mobile platforms software/hardware and mobile devices for in-house teams, remote employees, vendors, and contractors as needed. Assist with the development of IT procedures to increase efficiency, enhance workflow, and improve customer satisfaction. Perform configuration management and develop supporting documentation. Communicate both orally and in writing with senior staff, organizational stakeholders, internal systems administrators, and the non-technical user community. Engineering, design, development, support and administration for mobile based solutions and standards for Workspace One environments. Provide support for mobile applications such as Office 365 as needed. Perform configuration management, technical support, application support and corresponding documentation. Communicate both orally and in writing with senior staff, information systems professionals, and the non-technical user community.
Requirements
- 4 + years strong operation support experience with Windows Server 2019 or greater
- Experience with Windows Server Management and Vulnerability Remediation Patching
- 5 + years operations support experience with MDM design and implementation desired
- 4+ years operations support experience with Workspace One UEM mobile device platform
- Must be a U.S. Citizen
- Must have the ability to obtain and maintain a government security clearance
Nice To Haves
- Background in sports or hospitality industry is preferred.
- Knowledge of and demonstrated experience with the following technology is a plus: Workspace One UEM
- Workspace One Access
- Microsoft Office 365 applications
- Microsoft Active Directory
- Windows Server Administration
- Trainings related to technologies listed above: Windows Server, Microsoft Active Directory, Workspace One
Responsibilities
- Provide technical support for all mobile device issues via our ticketing system, telephone, or email.
- Coordinate and assist with the installation and maintenance of mobile platforms software/hardware and mobile devices for in-house teams, remote employees, vendors, and contractors as needed.
- Assist with the development of IT procedures to increase efficiency, enhance workflow, and improve customer satisfaction.
- Perform configuration management and develop supporting documentation.
- Communicate both orally and in writing with senior staff, organizational stakeholders, internal systems administrators, and the non-technical user community.
- Engineering, design, development, support and administration for mobile based solutions and standards for Workspace One environments.
- Provide support for mobile applications such as Office 365 as needed.
- Perform configuration management, technical support, application support and corresponding documentation.
- Communicate both orally and in writing with senior staff, information systems professionals, and the non-technical user community.
Benefits
- 3 weeks of Personal Leave your first year
- 11 paid Holidays each year
- 5 days of Flexible Time Off each year
- 401(k) company match at 50% up to 10% of your salary
- Medical, Dental and Vision Insurance
- Life and Disability Insurance
- Public Transportation Subsidies
- Certifications and Training Allowance - $2,500/year!
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
