Senior U.S. Benefits Analyst

VIAVI Solutions•Chandler, AZ

About The Position

The Senior (Expert-Level) U.S. Benefits Analyst is responsible for the strategic administration, optimization, and compliance of employee benefit programs across the United States. This role serves as a subject matter expert, partnering with HR, Finance, Legal, and external vendors to ensure benefits programs are competitive, compliant, and aligned with organizational objectives. The role also plays a critical part in vendor management, open enrollment (OE), and ongoing process improvements.

Requirements

Bachelor’s degree in human resources, Business Administration, or related field
7–10+ years of progressive experience in U.S. benefits administration, with deep subject matter expertise
Strong knowledge of U.S. benefits regulations and compliance requirements
Proven experience managing vendors and leading Open Enrollment processes
Experience with HRIS systems (e.g., Workday, ADP) and benefits administration platforms
Strong analytical, problem-solving, and project management skills
Excellent communication and stakeholder management abilities

Nice To Haves

CEBS, CBP, or similar professional certification
Experience in multi-state or publicly traded company environments
Experience supporting executive or complex benefits programs

Responsibilities

Lead the administration of U.S. health & welfare, leave of absence, and wellness programs
Evaluate and recommend enhancements to benefit programs to ensure market competitiveness and alignment with company strategy
Analyze utilization trends, cost drivers, and employee feedback to inform plan design decisions
Serve as the primary point of contact for benefit vendors (e.g., medical, dental, vision, FSA/HSA, 401(k), leave administrators, brokers)
Manage vendor performance, service delivery, SLAs, and ongoing relationship governance
Lead RFP processes, vendor selection, and contract negotiations as needed
Ensure vendors meet compliance requirements and deliver accurate, timely services
Lead end-to-end Open Enrollment planning and execution, including timeline development, system configuration, employee communications, and vendor coordination
Partner with internal teams and external vendors to ensure seamless employee experience
Analyze OE outcomes and identify opportunities for improvement
Ensure compliance with all applicable federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA, FMLA)
Partner with Legal and vendors on plan documents, filings (e.g., Form 5500), and audits
Maintain up-to-date knowledge of benefits regulations and proactively assess impacts to programs
Develop and deliver reporting and insights on benefits utilization, enrollment trends, and cost management
Support budgeting and forecasting processes related to benefits spend
Conduct benchmarking analysis to ensure programs remain competitive
Provide expert-level guidance on complex employee benefits inquiries and escalations
Develop and deliver clear, effective employee communications and education materials
Partner with HR teams to enhance employee understanding and engagement with benefits
Continuously evaluate and improve benefits processes, systems, and workflows
Partner with HRIS and payroll teams to ensure accurate data integration and system functionality
Support implementation of new tools, programs, or vendors