Senior Case Manager

Wave Dental Specialists • Dearborn Heights, MI

15h • Onsite

About The Position

Wave Dental Specialists is seeking a highly motivated, experienced Senior Treatment Sales Manager to join our growing team in Dearborn Heights, Michigan. We are a high-volume, multi-specialty dental practice connected to a thriving general dentistry office, providing comprehensive care including oral surgery, periodontics, prosthodontics, endodontics, and implant dentistry. This is an exceptional opportunity for a proven dental sales leader who excels at building patient trust, presenting high-value treatment plans, and consistently driving case acceptance. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading by example, and is motivated by unlimited earning potential.

Requirements

• Dental industry experience REQUIRED
• Previous leadership experience in a dental practice REQUIRED
• Proven success closing high-value dental treatment plans
• Strong understanding of treatment financing options and patient communication
• Exceptional consultative sales and relationship-building skills
• Highly organized, self-motivated, and results-oriented
• 3+ years of dental business office experience.
• High school diploma or equivalent.
• Knowledge of dental terminology.
• Knowledge of dental office procedures.
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of MS Office.

Nice To Haves

• Experience with dental practice management software and CRM systems preferred
• Management or supervisory experience preferred
• Knowledge of dental practice management software preferred.

Responsibilities

• Conduct consultations for high-value specialty dental treatments, including dental implants, full-mouth rehabilitation, oral surgery, and comprehensive restorative care
• Present treatment plans and financing options in a clear, compassionate manner
• Build strong relationships with patients to increase case acceptance and treatment completion
• Collaborate closely with specialists, general dentists, and administrative teams to create seamless patient experiences
• Lead and mentor team members while helping drive practice growth and sales performance
• Maintain consistent patient follow-up and pipeline management
• Track performance metrics and help achieve monthly and annual production goals

Benefits

• Competitive base salary
• Uncapped commission potential
• Performance-based incentives and bonuses
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life Insurance
• Short-Term and Long-Term Disability
• Paid Time Off and Paid Holidays
• Professional growth opportunities within a rapidly expanding organization

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED