Senior Travel Consultant

BCD

7d • $47,000 - $60,000 • Remote

About The Position

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for dedicated client, helping them travel smart and achieve more. This role requires strong communication skills and a customer service-oriented approach. You will search and confirm travel reservations, maintain a strong understanding of client travel policies, and ensure compliance with necessary regulations (DOT, TSA, passports, visas, etc.). You will also provide clients with industry information such as low fares, exchange costs, and penalties, and seek opportunities to review and suggest improvements for operational processes and commercial relationships. Maintaining and expanding knowledge of the travel industry is also a key aspect of this role.

Requirements

• Travel agent experience
• Relevant skills in GDS Sabre
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes

Responsibilities

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Benefits

• Flexible working hours
• Work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed