Senior Travel Consultant
About The Position
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. This role requires strong communication skills and a customer service-oriented mindset. The Senior Travel Agent will search and confirm travel reservations, maintain a strong understanding of client travel policies, and provide consultation. They will also fulfill requests regarding necessary regulations (DOT, TSA, passports, visas, etc.), provide industry information such as low fares, exchange costs, and penalties, and seek opportunities to review operational processes and commercial relationships with clients for improvement. Maintaining and expanding knowledge of the travel industries supported is also a key aspect of the role.
Requirements
- Extensive experience as a travel agent, especially in Health Care Partners (HCP).
- Advanced skills in GDS Sabre
- Strong verbal and written communication skills in English
- Working knowledge of the travel industry, policies, procedures, and processes
Responsibilities
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
