Senior Transportation Coordinator - Nestle Premium Waters Senior Transportation Coordinator - Nestle Premium Waters

Nestle Operational Services Worldwide SA•DeKalb, IL

6d•$50,000 - $70,000

About The Position

The Senior Logistics Coordinator is responsible for transportation load planning and order management prior to shipment, as well as managing specialized recovery and ensuring on-time delivery. Nestlé USA is seeking to delight and deliver for consumers with a rich portfolio of beloved brands. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates achievements. The supportive and collaborative environment encourages bold ambitions and continuous learning.

Requirements

High School Diploma, with a college education preferred.
Requires a professional approach to internal and external customers.
Transportation and/or logistics experience preferred
Experience in a tactical and fast-paced office environment
Strong customer service skills
Strong verbal and written communication skills
Analytical, decision-making and good judgment is required.
Strong interpersonal skills a must.
Must be able to handle shifting priority requirements
Must be able to thrive in a team environment
Must be resilient to and embrace change
Must be proficient in Microsoft Office, Word, Excel, and Outlook Programs

Responsibilities

Execute product transportation efficiently and effectively by leveraging available tools and processes to surpass service expectations.
Collaborate with cross-functional teams, including customer service, carriers, facilities, and deployment, while maintaining a professional demeanor in all forms of communication (in-person, phone, email, meetings, etc.).
Demonstrate initiative and make informed decisions independently, considering customer needs, facility requirements, and carrier capacity, while escalating issues as necessary.
Support the Nestlé Operational Master Plan, Continuous Excellence Initiatives, and Continuous Process Improvement efforts.
Address and resolve conflicts and discrepancies in a positive, professional, and timely manner.
Manage planning anomalies and analyze non-routine problems to understand underlying issues.
Conduct final validation of plans and maintain accurate data.
Establish connections between appointments and transit times.
Create fully optimized freight orders.
Perform initial carrier selection and manage exceptions (including order changes, rush requests, and accessorial validation).
Oversee day-to-day carrier management.
Manage on-time pick-up and delivery schedules.
Track shipments in transit and identify potential risks for mitigation.
Maintain accurate date and appointment management.
Handle exceptions.
Foster strong working relationships with both internal and external customers.
Communicate daily regarding successes and areas for improvement.
Engage in continuous education regarding Transportation and Supply Chain practices.
Handle confidential information with discretion.
Perform other assigned tasks, which may include attending meetings, participating in projects, traveling, and undergoing training, all aimed at maximizing value for Nestlé.