Senior Transition Manager

NTT DATA Services•Austin, TX

41d•$134,625 - $224,375•Hybrid

About The Position

NTT DATA is seeking a Senior Transition Manager to join their team in Austin, Texas. This role is hybrid, requiring 2-3 days per week in the office and occasional onsite customer meetings. The Senior Transition Manager will be responsible for planning, leading, and managing the successful delivery of private cloud transition and transformation activities. This includes workload migration, infrastructure modernization, operating model readiness, service transition, governance, and stakeholder alignment. The ideal candidate is comfortable in ambiguous environments, can manage multiple vendors and disciplines, and communicates effectively with both business and technical stakeholders. A proven track record in leading complex transition programs and the ability to engage technically with cloud architects, infrastructure teams, operations leaders, and customer executives is essential. The role reports to the Account Sr. Director.

Requirements

10+ years of experience in IT infrastructure, private cloud, data center, or enterprise technology services, with at least 5+ years of proven success in project, program, transition, or transformation management leading large, diverse teams.
5+ years of experience with private cloud transition, data center transition, consolidation, relocation, migration, or transformation programs.
Bachelor’s degree in Computer Science, Information Systems, Information Technology, or related field, or equivalent experience.
Must have strong written and verbal communication skills.
Experience interviewing end users to gather requirements.
Knowledge of the SDLC.
Experience building reports.
Expert-level proficiency in Microsoft Project
Expert-level proficiency in Systems Development/Integration Fundamentals
Expert-level proficiency in Microsoft Office Suite: Outlook, Word, PowerPoint, Access, and Excel

Nice To Haves

Significant previous experience working in highly regulated State or Federal government organizations.
Experience structuring, running, and managing complex infrastructure and private cloud transition projects, including data centers, virtualization platforms, compute, storage, network, service desk, and operational readiness workstreams.
Experience managing multi-tower, multi-geo complex projects and programs involving private cloud, hybrid infrastructure, application dependencies, migration planning, and service transition.
Strong project/program management knowledge.
Ability to convey information across various stakeholders and articulate how business issues may impact overall IT services in a manner that resonates with the audience.
Proven ability to consult, support, and inspire colleagues.
Experience working with vendors, OEMs, and internal procurement teams to ensure timely procurement for programs.
Experience working with CIOs and executive technology leadership.
Experience leading large, diverse teams and creating a solution-oriented environment focused on identifying leading-edge project management practices that deliver value to the client.
Responsible for end-to-end employee management, including hiring, onboarding, leading, developing, and mentoring team members.
Experience driving a trusted advisory culture throughout all levels of the team.
Well-versed in financial analytical work with a strong understanding of budget creation and management.
Demonstrated ability in using MS Office Suite, MS Project, and Visio.
Strong program/project management skills.
Deep working knowledge of PMP/PRINCE2 methodologies.
Strong infrastructure technology knowledge, including private cloud platforms, compute, storage, network, virtualization, security, monitoring, and IT service management practices.
Consulting and working experience preparing client business cases and statements of work.
Willingness to travel 20%–50%.

Responsibilities

Design and deliver end-to-end private cloud transition and transformation execution plans for strategic, complex ITO engagements, aligning customer requirements with NTT DATA delivery frameworks and serving as a trusted advisor.
Participate in presales and customer visits to represent Transition and Transformation function and ensure framework is adopted.
Build and lead high-performing Project/Program management teams, including virtual teams and third-party contract resources.
Own P&L for T&T and ensure delivery within budget and on schedule.
Assist in the development of transition plans, strategies, and budgets.
Analyze and evaluate program plans to identify improvements in transition strategies.
Coordinate program efforts among government program managers and contracted technical task performers.
Coordinate with all stakeholders to identify and capture key elements to ensure a seamless transition with no undue disruption to project performance.
Analyze and evaluate programs, proposals, plans, and program metrics to identify improvements.
Gather and document discovery information from customers through presentations, workshops, interviews, and conference calls to support private cloud transition planning and execution.
Analyze discovery information and develop gap analyses and Pareto charts to identify risks, issues, and assumptions.
Monitor and control work to ensure the project remains on track and in control.
Perform additional responsibilities as assigned by management.
Manage scope and scope creep.
Forecast and measure performance progress and challenges.
Act as a proactive leader who partners with the client to translate business requirements into world-class action plans to be executed by the team.
Provide governance to projects/programs through smooth handover to the operations team.
Drive innovation, governance discipline, and best practices to make private cloud transition and transformation a best-in-class function.