Senior Transformation Consultant (Product Design)

Global Payments Inc.•Cincinnati, OH

About The Position

Manages all aspects of large scale and complex projects or initiatives from initiation to delivery, ensuring projects are completed on time, with quality, and within budget. Designs, communicates, and implements an operational plan for completing a project, and monitors progress and performance against it. Identifies, resolves, or escalates issues to minimize delays. Facilitates and manages the analysis of project requirements, identifies and understands cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters. Acts as a liaison with other areas in the organization to secure specialized resources and contributions for the project. Conducts project meetings and prepares regular reports to communicate project status. Works with stakeholders to identify and establish priorities, allocate tasks, and coordinate project staff to meet project targets and milestones, ensuring project delivery to internal and/or external client satisfaction.

Requirements

Bachelor's Degree
Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree
Typically Minimum 6 Years Relevant Exp
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Networks with key contacts outside own area of expertise.
Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
Has specialized deep and broad level of expertise and knowledge of the industry to manage projects, anticipate issues, and adapt project deliverables as time, resources, and scope elements change.
Has a specialized deep and broad level of expertise regarding project management methodologies.
Has a specialized deep and broad level of the client’s business.

Nice To Haves

Master's Degree
No designated field
Project Management Professional (PMP) or equivalent

Responsibilities

Manages projects with a span of influence that typically require working within multiple business segments and/or across corporate shared service resources.
Works across internal functional areas and with external stakeholders, and may work across the enterprise and/or with third party vendors to deliver a new product or solution.
May interact with internal and/or external senior and executive leadership teams to provide status update reports and to escalate issues.
Manages projects that typically require making complex customizations, such as creating a new module of functionality within an application or making an enhancement to an existing framework.
Manages project plans in which portions of the solution exist or the required solution may not exist, but there is a need for a complex modification to meet the business requirement.
Manages and monitors time, scope, and cost for the project based on the identified requirements.
Anticipates issues that need escalation and may escalate issues to the senior or executive leadership team, but is competent to solve most issues.
Collaborates, negotiates, and manages issues to resolution, including conflict management with all levels of internal and/or external stakeholders.
Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed; monitors and tracks to the budget.
Acts as a mentor to less experienced project managers to assist with the financial responsibility of the job.
May oversee the creation and monitoring of budgets and challenges them as necessary; monitors billing performance against targets, deploying action plans to address any negative variances.
Completes and reviews monthly reports for all projects assigned, and provides feedback and recommendations regarding project budgets.
Identifies opportunities to increase project revenue through the provision of value added services and to lower the cost of delivery to optimize the project team’s productivity.
May contribute to the annual budget forecasting process and manage and monitor the budget; supports the quarterly re-forecasting process.
Has the authority to make decisions outside of established processes, methodologies, etc. that impact the project’s delivery; influences the decisions of other members on project team, and mentors less experienced team members regarding decision making activities.
Collaborates with internal departments, such as Legal, Procurement, and Finance, as needed, to manage the budgeting and contractual responsibilities and any associated impacts.
Mentors less experienced project managers with working with other internal resources.
Mentors and may guide less experienced project managers with the creation and management of project plans.