Senior Transformation Analyst

Global Payments Inc.•Cincinnati, OH
•Hybrid

About The Position

The Senior Transformation Analyst works in the Transformation Office, analyzing business requests for automated systems and designing their scope and objectives based on user needs, business systems, and industry requirements. The role identifies, evaluates, and develops systems and procedures that meet user requirements and stated sizing estimates; configures system settings and options; supports business design, integration and acceptance testing; and creates system specifications. This includes analyzing business and user needs, documenting requirements, and translating them into system requirement specifications. The role supports cross-functional integration and separation programs, from Day 1 readiness through steady state or exit. It helps coordinate workplans, governance, TSA service delivery and billing, TSA exits, synergy tracking, cutovers, and stabilization. The analyst monitors risks, issues, dependencies, performance, and benefits; supports executive reporting and KPI/OKR tracking; and helps ensure regulatory, compliance, and information security requirements are met. The role also contributes to improving playbooks, templates, and lessons learned.

Requirements

  • Bachelor’s degree or higher.
  • At least 3 years of relevant experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration/divestitures, or a related cross-functional role.
  • Experience leading structured analyses and project workstreams with measurable outcomes.
  • Results-oriented, with high attention to detail.
  • Exceptional communication skills.
  • Ability to operate in a fast-paced environment.
  • Must be legally authorized to work for any employer in the United States on a full-time basis without current or future immigration sponsorship.

Nice To Haves

  • Prior business partnership experience.
  • Knowledge of payments/fintech, technology-enabled services, or complex global operations.
  • Experience delivering executive-level content.
  • Typically, a minimum of 8+ years of relevant experience.

Responsibilities

  • Support planning and execution of cross-functional integration and separation programs from Day 1 readiness through steady state or exit.
  • Assist with end-to-end integration workplans, including Day 1, 30/60/90-day plans, and synergy capture, and separation workplans, including TSA design, transition, and exit.
  • Assist with governance routines, RAID management, change control, and cross-functional dependency management.
  • Monitor TSA service delivery against agreed SLAs and historical practices, and drive remediation as needed.
  • Coordinate TSA billing and invoice support with Finance and TSA leads, including billing, accruals, and true-ups.
  • Help develop and execute detailed TSA exit workplans, coordinating and providing guidance to functional leads and project managers.
  • Partner with leads on Day 1 readiness and Day 2 integration execution, coordinating cutovers and stabilization while supporting operational continuity, customer experience, and regulatory and contractual compliance.
  • Build, track, and report on cost, revenue, and working-capital synergy cases; define baselines and drive benefit realization with Finance and business owners.
  • Identify emerging risks, roadblocks, delays, and interdependencies, and facilitate governance reviews to align on changes and timely decisions.
  • Raise and help resolve issues collaboratively across teams, surfacing trade-offs and mitigation options.
  • Assist with executive reporting, KPI/OKR tracking, TSA economics, and variance analysis; develop dashboards and concise narratives for senior leadership.
  • Ensure adherence to regulatory, compliance, and information security requirements throughout integration and separation activities.
  • Help document and improve playbooks, templates, and lessons learned.
  • Analyze business requests for automated systems; formulate system scope and objectives based on user needs, business systems, and industry requirements.
  • Identify, evaluate, and develop systems and procedures; configure system settings and options; support business design and integration and acceptance testing; document business and user needs and translate them into system specifications.

Benefits

  • Opportunities to grow skills and build a career within a global business.
  • Access to learning, development, and on-the-job experiences.
  • Supportive, inclusive team environment.
  • Time to give back through community and charity initiatives.
  • Global employee assistance program to support wellbeing.
  • Recognition through a global platform that celebrates achievements.
  • Global benefits and programs to support employees at every stage.
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