Senior Training Manager

TrellisWare Technologies•San Diego, CA

3d•Onsite

About The Position

Our Product Management Team is seeking a Senior Training Manager. You would be responsible for leading the strategy and development of internal and external training programs. This role involves collaborating cross-functionally with Engineering, Product Management, Customer Support, Business Development, and Marketing to create technical, customer-focused, and market-aligned training materials and curricula for advanced MANET waveforms and radio products. Enhancing cohesiveness and maintaining team morale is a responsibility of all our team members, as is the ambition for self-improvement and talent development. Through this dedication to unity and professional advancement, each team member is directly impacting the successful outcome of TrellisWare’s deliverables and setting the tone for our core values of delivering excellence, pushing boundaries, and empowering people.

Requirements

Bachelor’s degree in Electrical or Computer Engineering, or related field of study, required.
At least 7 years overall experience in training management.
Experience in developing training materials for wireless and radio markets.
Experience in developing training materials using both static and interactive media, especially video-based training materials.
Ability to understand complex communications and engineering concepts and convey them in an understandable manner to users of all skill levels.
Skills in producing training materials in both static and interactive multimedia formats.
Understand use cases for military, public safety, and industrial radio & wireless networking.
Understand software defined tactical radio and advanced wireless waveforms.
Strong understanding of IP networking including addressing schemes, IP switches/router interface, gateway functionality, TCP/UDP protocols
Demonstrates documentation skills and proficient with PC office applications.
Demonstrates strong written and verbal communication skills.
Strong collaborative drive and interpersonal skills.
Strong initiative, proactive work ethic and prioritization skills.
Trustable judgement and analytical problem-solving skills.
Effective execution and decision making.
Champion of change and promotes innovation.
Ability to travel up to 25%.
Located or able to re-locate to San Diego, CA.
U.S. Citizenship.

Responsibilities

Develop a complete curriculum that delivers an engaging learning experience for basic, intermediatory and advanced users or potential customers.
Develop internal training materials and programs for training the trainer and internal employees.
Updating/managing the customer support site
Manage the development of multimedia training materials in addition to traditional training materials
Work closely with Engineering & Product Management to understand technical and operational information for advanced MANET waveforms and products.
Work closely with Customer Support, Field Application Engineering, and Business Development to develop use case and customer targeted training courses.
Work with Marketing to develop interactive marketing and training materials for both marketing and training purposes
Perform other duties as assigned.
Develop relationships with team members built on trust and respect.