Senior Trade Services Processor

Wells Fargo & Company•Charlotte, NC

1d•Hybrid

About The Position

Wells Fargo is seeking a Senior Trade Services Processor to join the Commercial Bank within Global Operations. The role provides operational support for commercial and standby letters of credit in the Commercial Banking Middle Office, along with processing support for collections, payments, trade acceptances, and tracing outstanding items. The position involves reviewing and processing letters of credit, onboarding clients, coordinating with Relationship Managers, Underwriters, and LC Processing teams, resolving client inquiries and issues, and maintaining strong operational controls while delivering timely, accurate, high-quality service. The processor also handles complex, non-standard, and time-sensitive letter-of-credit work, provides subject matter expertise and procedural guidance to less experienced staff, and supports team effectiveness. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with a hybrid work arrangement. The position is not eligible for visa sponsorship.

Requirements

At least 2 years of Trade Services support experience, or equivalent experience demonstrated through work, training, military experience, or education.

Nice To Haves

Knowledge of UCP 600 and ISP98.
Experience with Standby Letters of Credit, including client onboarding and liaison with the front office and processing team.
Experience with Documentary Letters of Credit.
General knowledge of Trade Finance products.

Responsibilities

Process new collections, payments, trade acceptances, and trace outstanding items.
Provide operational support for Commercial and Standby Letters of Credit within the Commercial Banking Middle Office.
Review and process letters of credit and onboard new clients.
Collaborate with Relationship Managers, Underwriters, LC Processing teams, and other business partners.
Resolve client inquiries and issues and deliver timely, accurate, high-quality service to internal stakeholders and clients.
Maintain strong operational controls and follow applicable policies, procedures, and compliance requirements.
Provide all letter-of-credit services to customers, including opening letters of credit, processing payments, and informing customers of discrepancies.
Process complex, non-standard, and time-sensitive letters of credit.
Distribute and review work, and train and guide less experienced staff.
Provide subject matter expertise and interpret procedures for less experienced individuals.
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
Interact with internal customers.
Exercise independent judgment while developing knowledge of the function, policies, procedures, and compliance requirements.
Support the performance of less experienced staff and the overall effectiveness of the team.