Senior Therapeutic Area Specialist (TAS) Rheumatology- Charlotte

Bristol Myers Squibb•Charlotte, NC
•Onsite

About The Position

The Senior Therapeutic Area Specialist (TAS) is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role is to be accountable for the appropriate adoption of BMS assigned Rheumatology portfolio and generate demand. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deep scientific dialog. The role builds and maintains strong professional relationships with selected National Thought Leaders (NTLs) and focus on regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field based. A TAS is anticipated to spend their time in the field with external customers.

Requirements

  • Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales /MSL / HCP / nurse.
  • Ability to communicate scientific or clinical data convincingly to help physicians best serve their patients.
  • Strong selling and promotional skills
  • Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
  • Demonstrated experience building and maintaining strong relationships with key customers, office staff and others in the customer influence network via customer centric mindset and desire to create positive and differentiated Customer Experience (Cx).
  • Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
  • Customer/commercial mindset
  • Demonstrated ability to drive business results
  • Experience identifying, engaging, and cultivating relationships with customers across the patient care journey
  • Demonstrated account management skills and problem-solving mentality.
  • Understands the flow of patients through practice and can customize engagement and deliver tailored messages
  • Demonstrated resourcefulness and ability to create access
  • Demonstrated digital agility
  • Patient centricity
  • Understands the patient journey and experience
  • Able to adopt a patient-focused mindset
  • Exhibits genuine care for patients
  • Scientific Agility
  • Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
  • Has a strong learning mindset and passion for science.
  • Prioritizes staying current with the latest data.
  • Teamwork/Enterprise mindset
  • Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
  • Demonstrates a strong sense of learning agility.
  • Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
  • Track record of balancing individual drive and collaborative attitude.
  • Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
  • As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.

Nice To Haves

  • We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Responsibilities

  • Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets.
  • Organize promotional programs like lunch & learn and speaker programs.
  • Creates demand for BMS medicines by articulating the clinical and scientific rationale for use of products in appropriate patients.
  • Maximizes the usage of AI based targeting capabilities (CE3) to define their call plan
  • Participates to OMNICHANNEL interactions with customers.
  • Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
  • Prepares and successfully implements a comprehensive territory and account plans.
  • Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy
  • Conducts office presentations and discusses product related scientific information with HCPs that is consistent with label.
  • Maintains high level of working expertise on emerging data.
  • Engages real time medical support to reactively answer unsolicited questions requiring scientific exchange.
  • Proactive collaboration with other field teams to ensure best Customer Experience (Cx) for HCPs.
  • Fosters team effectiveness and accomplishments of shared goals by gathering and sharing relevant insights and information internally to enable BMS to better serve its customers.
  • Complies with all laws, regulations and policies that govern the conduct of BMS.

Benefits

  • wellbeing support
  • retirement and financial protection benefits
  • insurance offerings (medical, dental, vision, life and disability)
  • Flexible Time Off (FTO)
  • 11 paid company holidays each year
  • 160 hours of paid vacation annually for new hires
  • 3 optional holidays
  • paid sick leave
  • up to two paid volunteer days per year
  • summer hours flexibility
  • leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
  • annual Global Shutdown between Christmas Day and New Year's Day
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