Senior Therapeutic Area Specialist, Cardiovascular Specialty - Queens, NY

Bristol Myers Squibb • Brooklyn, NY

3d • Onsite

About The Position

The Therapeutic Area Specialist (TAS) is a critical role in Bristol Myers Squibb's (BMS) unique customer model, aimed at delivering impactful engagement with Health Care Providers (HCPs) and driving the adoption of BMS medicines for appropriate patients. The primary function of the TAS is to generate demand for BMS products within their assigned portfolio. This involves engaging HCPs with a differentiated Customer Experience (Cx) through in-depth scientific dialogue, consistent with product labels, and leveraging new ways of working. The role focuses on building and maintaining strong professional credibility with thought leaders and physicians in private practice, medical groups, office staff, and other stakeholders in the patient care continuum. The TAS collaborates with other BMS functions to ensure timely and scientific delivery of customer needs, prioritizing the safe and appropriate use of BMS products while achieving business results and exemplifying BMS values. This is a field-based role, with the TAS expected to spend 100% of their time interacting with external customers.

Requirements

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
• Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
• Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
• Strong selling and promotional skills proven through a track record of performance.
• Candidate must meet the requirements of “Qualified Driver,” including being at least 21 years of age, possessing a valid driver’s license in good standing, and having a driving risk level deemed acceptable by the Company.

Nice To Haves

• Experience in cardiovascular preferred.
• Customer/commercial mindset.
• Demonstrated ability to drive business results.
• Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
• Demonstrated account management skills and problem-solving mentality.
• Understands the patient journey and can customize engagement and deliver tailored messages.
• Demonstrated resourcefulness and ability to connect with customers.
• Patient Centricity: Understands the patient journey and experience. Has a patient-focused mindset.
• Scientific Agility: Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients. Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
• Analytical Capability: Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively. Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs. Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data. Ability to use CE^3 to generate insights and do dynamic call planning.
• Digital Agility: Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs. Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication. Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals. Ability to use the Medical on Call technology effectively. Keeping up to date with technological advancements and changes.
• Teamwork/Enterprise Mindset: Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans. Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations. Track record of balancing individual drive and collaborative attitude. Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

Responsibilities

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating the clinical and scientific rationale for product use in appropriate patients.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and account plans.
• Proactively uses available tools such as CE^3 to derive insights and dynamically inform call plans.
• Provides feedback on experience using these tools to leadership to enable continuous improvement.
• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs, ensuring medical accuracy.
• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
• Organizes external speaker programs, selecting speakers from the approved list and facilitating scheduling and logistics.
• Maintains a high level of working expertise on emerging data for approved indications.
• Engages real-time medical support through Medical on Call to answer unsolicited questions and complex technical inquiries.
• Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
• Gathers and shares relevant insights and information internally with appropriate stakeholders to enable BMS to better serve its customers.
• Complies with all laws, regulations, and policies that govern the conduct of BMS.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior