Senior Test Lead – OpenText Ex stream Migration
About The Position
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.
Requirements
- Bachelor’s degree in computer science, Information Systems, Engineering, or a related field, or equivalent work experience.
- 10+ years of experience in Software Testing, Quality Assurance, or Test Engineering.
- Strong experience with Functional, Integration, System, and Regression Testing methodologies.
- Hands-on experience with Data Migration and ETL Testing.
- Experience testing applications integrated with SAP ECC.
- Strong understanding of test planning, test case design, defect lifecycle management, and testing best practices.
- Experience validating large-scale enterprise application integrations.
- Excellent analytical, problem-solving, troubleshooting, and communication skills.
- Ability to work independently and effectively within cross-functional project teams.
Nice To Haves
- Experience with OpenText Ex stream, Stream Serve, or other Customer Communications Management (CCM) platforms.
- Experience testing Bill Presentment, Customer Communications, Document Composition, or Statement Generation solutions.
- Exposure to AWS cloud environments and cloud-hosted applications.
- Utility, Energy, or Customer Services industry experience.
- Experience supporting User Acceptance Testing (UAT) and business stakeholder engagement.
- Familiarity with test management and defect tracking tools such as Azure DevOps, Jira, HP ALM, or similar platforms.
- Experience with output comparison, document validation, and automated testing tools.
Responsibilities
- Design, develop, execute, and maintain test plans, test cases, test scripts, and test data.
- Perform Functional, Integration, System, Regression, End-to-End, and User Acceptance Testing (UAT).
- Validate migrated customer communications, including bills, statements, notices, letters, and other document templates.
- Execute data migration and ETL testing to ensure data accuracy, completeness, and integrity.
- Verify integrations between OpenText Ex stream, SAP ECC, AWS-hosted services, and downstream enterprise applications.
- Conduct document comparison and output validation to ensure migrated communications match business and regulatory requirements.
- Identify, document, track, and retest defects through resolution using established defect management processes.
- Collaborate with business users, developers, system integrators, and project teams to resolve issues and improve overall solution quality.
- Support UAT planning, test execution, defect triage, issue management, and business sign-off activities.
- Prepare testing status reports, defect summaries, test execution metrics, and evidence documentation.
- Participate in release validation, production readiness assessments, and post-deployment verification activities.
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program
- 401(k) retirement plan
- paid time off and holidays
- paid learning days
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What This Job Offers
Job Type
Full-time
Career Level
Senior
