Senior Territory Account Executive, Digital Native

CloudflareSan Francisco, CA
Onsite

About The Position

This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts. Within this mid-market segment, you will work a set of target accounts in the Digital Native and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.

Requirements

  • Direct B2B sales experience, adept at new business acquisition and account management.
  • Experience selling a technical, cloud-based product or service
  • Working knowledge of the cloud infrastructure and security space
  • Solid understanding of computer networking and Internet functioning.
  • Keenness for learning technical concepts/terms.
  • Technical background in engineering, computer science, or MIS is advantageous.
  • Strong interpersonal communication skills (both verbal and written) and organizational skills
  • Self-motivated with an entrepreneurial spirit.
  • Comfortable working in a fast-paced dynamic environment.
  • Willingness to travel frequently to visit customers and prospects
  • Bachelor's degree or equivalent professional experience.
  • Proficiency in Mandarin and Cantonese is preferred to effectively engage with Greater China Region customers, alongside strong English communication skills for internal collaboration.

Nice To Haves

  • Technical background in engineering, computer science, or MIS is advantageous.

Responsibilities

  • Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
  • Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
  • Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
  • Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
  • Craft and communicate compelling value propositions for Cloudflare services.
  • Drive awareness through regular outbound campaigns on product and feature roadmap updates.
  • Effectively scale the territory with partners
  • Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
  • As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion.
  • Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
  • Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
  • Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
  • Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

Benefits

  • Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
  • Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
  • Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
  • 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.
  • We don’t store client IP addresses never, ever.
  • We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
  • Cloudflare is proud to be an equal opportunity employer.
  • We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
  • All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
  • We are an AA/Veterans/Disabled Employer.
  • Cloudflare provides reasonable accommodations to qualified individuals with disabilities.
  • Please tell us if you require a reasonable accommodation to apply for a job.
  • Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
  • If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.
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