Senior Teller

Centennial Bank•Pampa, TX

About The Position

The Senior Teller conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them. The Senior Teller contributes to the growth of the bank by promoting and cross-selling bank products and services.

Requirements

Mental alertness and adaptability to office and field area work routines.
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 19 to 23 months related experience and/or training, or equivalent combination of education and experience.
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.
Basic: 10-Key, Spreadsheet, Word Processing/Typing

Responsibilities

Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers.
Sets up, closes and balances teller station.
Records sales of monetary instruments.
Assists customers with inquires in person or by telephone.
Maintains neat and well stocked teller area.
Cross sells bank products and services.
Follows limits established for protection of customer accounts and bank safety and soundness.
Adheres to bank policies and procedures.
Lift coin bags up to 50 lbs.
Balances vault, ATM, Night Drop, Coin Machine as assigned.
Scans bank documents and proof work.
Exercise sound judgement when applying holds and making check cashing decisions.
Assist other tellers with decision making within their authority limits.
Cross train to open all standard consumer accounts.
Adheres to work schedule. Must be flexible in availability for work schedule.
Maintains positive, friendly and professional attitude and appearance.
Performs miscellaneous duties as assigned.
May be required to work an alternative location within the region or market.
The ability to work in a constant state of alertness and in a safe manner.
Completes required BSA/AML training and other compliance training as assigned.
Perform any other related duties as required or assigned.