Senior Teller

SeaComm Federal Credit Union•Watertown, NY

1d•Onsite

About The Position

To assist the Credit Union in achieving its Service Mission to deliver Total Member Delight in each and every service interaction with both internal and external members. A key component of this external service is to identify the financial needs of each member and recommend and effective credit union product solution. In addition, the position will assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The position will also perform all vault duties.

Requirements

One year to three years of similar or related experience.
A high school education or GED.
Good communication skills.
Calculator and computer keyboard by touch.
Operate money and coin counters, photocopier, telephone and other office equipment as needed.
Good with number and name detail.
Ability to lift and move up to 50 pounds of coin and stand for extended periods of time.

Responsibilities

Receives and processes member financial transactions either in person or through the mail/night drop, including but not limited to deposits, withdrawals, and loan payments; verifies cash and check endorsements; sells money orders, official checks and stamps to members; transfers amounts from member accounts as directed.
Cross-sells and refers credit union products and services.
Maintain security of vault including opening and closing, assist with ordering and verifying bulk cash from Federal Reserve utilizing CETO program.
Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
Approve check holds and perform overrides on member accounts within authority.
Balances cash drawer and daily transactions, prepares cash sheet and bundles work that is sent to the Accounting Dept. nightly.
Cover in designated cross trained area as assigned.
Act as mentor to other Tellers setting a positive example in carrying out duties.
Performs other related duties as assigned.