Senior Technology Specialist

Prenuvo • Remote, British Columbia, BC

5h

About The Position

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We’re looking for a Senior Technology Specialist to join our Enterprise Apps team and to take ownership of our endpoint ecosystem and SaaS platforms across a mixed environment (Windows, macOS, and iOS).
This is a senior, hands-on role focused on systems ownership, platform engineering, and continuous improvement, not traditional help desk support. You’ll play a key role in scaling our environment, improving reliability, and partnering closely with Security and Service Desk team
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

Requirements

• 5+ years in enterprise IT, endpoint management, or infrastructure roles
• Strong experience supporting and managing macOS and iOS and exposure to Windows environments
• Hands-on experience with MDM platforms (JumpCloud, Fleet, Jamf, or similar)
• Proven ownership of SaaS platforms and administration at scale
• Working knowledge of identity and access management (Okta, SSO, SCIM)
• Strong understanding of endpoint security, patching, and compliance
• Experience driving automation and system improvements, not just operational support
• Strong troubleshooting skills with a focus on root cause and long-term solutions
• Excellent communication skills and ability to work cross-functionally

Nice To Haves

• Experience in multi-site environments (e.g., clinics, retail, or distributed teams)
• Scripting/automation (PowerShell, Bash, or similar)
• Exposure to compliance frameworks (SOC 2, ISO 27001)

Responsibilities

• Own and evolve management of a mixed fleet of Windows, macOS, and iOS devices across corporate and clinical environments
• Administer, optimize and assist in migration between MDM platforms (Jumpcloud and Fleet)
• Implement and maintain endpoint configurations and standards across all devices
• Partner with Security to operationalize compliance and patching requirements across endpoint environments
• Improve scalability, performance, and security of endpoint management systems
• Own and manage our SaaS ecosystem (Google Workspace, Slack, Atlassian etc.)
• Partner with the Service Desk to support SSO, SCIM provisioning, and access workflows (Okta)
• Drive improvements in access governance, automation, and lifecycle management
• Act as a senior escalation point for complex, systemic issues across endpoint and SaaS environments
• Lead root cause analysis and implement long-term fixes to eliminate recurring problems
• Design and implement automation and tooling to reduce manual effort and increase reliability
• Partner with Security on endpoint hardening, vulnerability management, and compliance initiatives
• Enforce identity and device security standards across systems
• Support compliance frameworks (e.g., SOC 2, ISO 27001)
• Create and maintain clear, structured technical documentation, standards, and runbooks
• Communicate system changes, risks, and improvements effectively to both technical and non-technical stakeholders
• Contribute to knowledge sharing and help raise the overall capability of the Security & IT team
• Identify and drive system-level improvements across Security & IT
• Develop and maintain high-quality technical documentation and standards

Benefits

• An avenue to make a positive impact on people's lives and their health
• Prenuvo provides free, whole-body scans to each team member
• Growth opportunities
• Flexible vacation policy
• Comprehensive benefits package including health, dental, vision, including Mental Health coverage
• Access to both RRSP and TFSA retirement savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed