Senior Technology Specialist, Veeva Quality Vault

Bristol Myers Squibb • Princeton, NJ

1d • Hybrid

About The Position

The primary focus of this role is the delivery of the Veeva Quality Vault portfolio and operational sprints. A secondary focus will be developing and implementing AI solutions that support and automate Global Quality processes. This includes partnering with BI&T AI and data enablement and Analytics teams on high-value use cases, to architect and drive the end-to-end lifecycle from proof of concept through deployment. This position is responsible for the technical delivery of assigned projects/sprints supporting Quality Vault collaborating with the Technology Owners for Veeva Validation Manager, Veeva Quality Docs, and Veeva Quality Management System(QMS). This role will be responsible for executing technology solutions and deployments related to the Veeva Quality Vault capabilities that includes the Veeva Quality Docs, Veeva Digital Validation Module, Veeva Quality Management System(QMS). The position requires strong technical skills, empowerment, and simplification skills to support organizational transformation and deliver impactful results. At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology. We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.

Requirements

• Requires thorough knowledge of the principles and concepts of a discipline and developed knowledge of other related disciplines, typically gained through a university degree and 3-5 years of experience.
• Actively participates in troubleshooting routine problems.
• Makes decisions on the project / work they are handling.
• May represent team or function on program or project teams.
• Persuades and negotiate effectively with stakeholders in being able to coordinate actions for achieving the desired outcome.
• Articulates and presents complex information clearly and concisely across all levels.
• Demonstrates abilities and knowledge in being able to explain and present complex topics clearly.
• Participates in decision making and brings experience and ideas to achieve team objectives.
• Identifies short-term and long-term development goals aligned with current capabilities.
• Supports and coaches the team in continued learning and improving capabilities.
• Looks to improve processes, structures, and knowledge within the team.
• Leads in analyzing current states, delivers strong recommendations, and able to execute to bring moderately complex solutions to completion.
• Applies understanding of internal/external challenges to contribute to the team's vision and maintains a focus on work in accomplishing operational goals.
• Evaluates complex issues through analytical thinking and previous experience to consider short and long-term implications and interdependencies and guides others when enough analysis has been completed in giving recommendations/solutions.
• Uses calculated risks to evaluate innovative solutions.

Nice To Haves

• ~3-5 years Lifesciences experience supporting Global Quality processes and developing Analytics/AI solutions using AWS stack
• Have a strong commitment to a career in technology with a passion for healthcare
• Able to collaborate across multiple teams
• Excellent technical and communication skills
• Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo
• Agility to learn new tools and processes
• Veeva White Belt certification

Responsibilities

• Accountable for end-to-end managing technology assets, ensuring they are reliable, accessible, and secure
• Design and optimize prompts for LLMs, develop Python and Java-based AI-powered applications, integrate and fine-tune large language models, and collaborate with cross-functional teams to deliver scalable, responsible, and enterprise-grade GenAI solutions.
• Leads technical activities such as Build, test, deployment activities including but not limited to security assessments, regulatory risk assessments, incident response, etc.
• Manages the build, run of technology assets, and ensures timely delivery of releases (Veeva Vault General Releases, Operational Releases, and Project Releases)
• Partners with IT Business Partners and Business Subject Matter Experts to define, plan for, prioritize, deliver, and support the systems and ensure maximum value is achieved
• Ability to understand, prioritize, and communicate IT needs to our business colleagues and stakeholders
• Designs technical solutions to satisfy business requirements
• Fulfills all approved, technology asset-specific business needs
• Obtain/maintain a Veeva Associate Administrator Level certification

Benefits

• Medical, pharmacy, dental, and vision care.
• Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees