Senior Technology Specialist, Enterprise Platforms

Equitable•Waterloo, ON

1d•CA$81,000 - CA$121,000•Hybrid

About The Position

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other. The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes. We are seeking a highly motivated Senior Technology Specialist to join our Enterprise Content Management team! In this role, the successful candidate will be responsible for analyzing, designing, configuring, developing, testing, implementing, maintaining, and modernizing Equitable’s capture, imaging, and workflow applications. We are looking for an individual who is passionate about how technology drives business. Someone who understands how continuous improvement and automation can help business succeed today and in our future. Experience with WorkFlow, Content Management and Document management are critical for this role. This is an exciting opportunity to join one of Kitchener-Waterloo’s Top Employers for 2026!

Requirements

Strong technical design skills and ability to deliver complex solutions in a fast-paced environment
Experience as technical lead on larger integrated implementations. Able to lead initiatives and drive the execution with a sense of urgency and ownership.
Ability to analyze and document existing complex custom processes and propose options for streamlining existing code/configuration, if necessary
Thorough knowledge of C# on both .NET Core and .NET Framework as well as experience in building and consuming REST APIs.
In-depth, hands-on experience with software systems design and development for both on-premise and Cloud based solutions. Excellent knowledge of code management and build practices (e.g., DevOps)
Solid operational support skills, including troubleshooting system health and communicating effectivity with business and other IT partners to define and resolve issues
Strong analytical and problem-solving skills with focus and attention to detail
Excellent verbal and written communications skills – can articulate complicated ideas in a clear and friendly manner, technical information to non-technical audiences
Team-oriented and skilled in working within a collaborative environment. Strong interpersonal and partnership building skills; can reach out and engage a variety of individuals
Strong working knowledge of networks, active directory, security practices and server infra-structure
University degree and/or a combination of equivalent technical education and working experience

Nice To Haves

Working knowledge or experience with Enterprise Workflow, case and queue management or automation solutions (e.g., Hyland’s OnBase and WorkView solutions, Kofax Capture solutions) would be an asset
Working knowledge or experience with Microsoft Azure would be an asset

Responsibilities

Lead design, development, and maintenance of medium to large workflow/automation requests and projects to support critical business objectives
Create, enhance, and support complex technical configurations and coding of customized solution components within the ECM framework, including integrations with various major systems within the organization
Engage and collaborate closely with our business partners, senior ECM team members and other IT groups to successfully design and implement quality integrated solutions
Solve complex technical problems, track and provide various solution options with impact analysis
Research new technologies and collaborate with the ECM Architect to make recommendation for the betterment of the business
Be part of a dynamic team that provides technical support and monitors and maintains Enterprise Content Management systems for solid availability and performance