Senior Technology Product Manager

Wolters Kluwer•Philadelphia, PA

About The Position

The Product Manager, Platform will define and deliver product features and capabilities that enable Lippincott's trusted clinical content and workflows to meet modern healthcare needs. This hands-on role combines customer-centric product management, experimentation, platform thinking, and cross-functional leadership. The Product Manager translates customer and market needs into product strategy, prioritizes the roadmap, tests solutions with customers, and delivers measurable customer and business value. The role focuses on identifying high-value opportunities, including dependable agentic experiences, testing solutions quickly, and translating validated learning into a practical roadmap. The Product Manager works with Product, Technology, Clinical Content, Commercial, Business Development, Legal, and Customer Success to shape offerings delivered through Lippincott products and platforms and selected partner experiences. The role also uses emerging AI tools, agents, and methods to accelerate research, analysis, prototyping, validation, and decision-making, while helping establish evaluation, quality, governance, and commercialization practices for trustworthy experiences at scale.

Requirements

Bachelor's degree or equivalent experience.
Three or more years of product management, product development, healthcare technology, or closely related experience.
Understanding of AI-enabled development and AI technologies; ability to use AI to accelerate product definition, evaluation, and decision-making and collaborate with an AI-enabled team to define AI-enabled and/or agentic customer solutions.
Experience translating customer problems and market needs into product strategy, requirements, roadmaps, and measurable outcomes.
Experience conducting product discovery, research, analysis, prototyping, user validation, or early-access testing.
Experience independently building and evaluating prototypes and demonstrations, including with modern product and productivity tools.
Strong judgment in evaluating outputs from emerging technologies and deciding when human review, clinical validation, or additional evidence is needed.
Ability to work effectively with engineering, design, clinical, content, commercial, legal, and customer-facing teams.
Excellent written, verbal, analytical, and stakeholder-management skills.

Nice To Haves

Relevant healthcare, nursing, clinical workflow, healthcare information, education, or enterprise software experience.

Responsibilities

Engage nursing leaders, health systems, clinical informatics teams, innovation groups, and other stakeholders to understand workflows, pain points, desired outcomes, and success measures.
Define product strategy, vision, success metrics, and roadmap priorities in alignment with customer needs, portfolio strategy, and business objectives.
Improve product performance across revenue, growth, retention, engagement, and customer value.
Use emerging technologies and AI-enabled methods to accelerate discovery, research, analysis, prototyping, documentation, and decision-making while maintaining human judgment and accountability.
Build lightweight prototypes, demonstrations, and experiments to explore concepts, validate assumptions, and gather customer feedback before significant investment.
Prioritize and sequence delivery using clear trade-offs, documented decisions, and an understanding of dependencies, risks, and measurable outcomes.
Partner with Technology to define product requirements, evaluation measures, acceptance criteria, and quality standards, including accuracy, completeness, relevance, safety, trustworthiness, and reliability.
Work with Clinical Content and clinical stakeholders to define content readiness requirements and ensure product experiences reflect authoritative, evidence-based information.
Shape platform, API, integration, and partner requirements so capabilities can support multiple product and ecosystem experiences over time.
Develop commercial packaging, pricing recommendations, value stories, and go-to-market inputs with Commercial, Sales, Marketing, Legal, and Customer Success.
Support strategic partnership evaluation by defining customer and product requirements, assessing fit, shaping the roadmap, and helping develop joint offerings.
Establish responsible product practices, including human oversight, transparency, auditability, clinical review, customer trust, and alignment with Wolters Kluwer governance processes.
Communicate progress, decisions, risks, and recommendations clearly to leadership and cross-functional stakeholders.
Drive continuous product improvement using evaluation results, telemetry, and customer feedback.