Senior Technology Product Manager

Direct Supply•Milwaukee, WI

About The Position

Direct Supply is building healthcare technology products, solutions, and platforms intended to improve the lives of seniors and those who care for them. The Senior Technology Product Manager leads the vision, strategy, and roadmap for one or more technology products or capabilities, aligning product development with customer needs, market trends, and financial outcomes. The role drives innovation, adoption, and growth through experimentation and collaboration with data and engineering teams, while influencing stakeholders across business lines. It operates at the intersection of customer insight, technical feasibility, and business impact. The position also maintains expertise in market trends and the competitive landscape, partners with Finance on profitability, budgeting, and investment decisions, and monitors product performance metrics to improve engagement and retention. It includes travel by car and/or plane up to 15%.

Requirements

  • Bachelor’s degree in Business, Computer Science, or a related field.
  • At least 5 years of product management experience with increasing responsibility.
  • Proven ability to lead product strategy, experimentation, and cross-functional collaboration.
  • Experience with financial modeling, ROI evaluation, and business case development.
  • Familiarity with AI-enabled features, analytics tools, and product experimentation methods.
  • Ability to travel by car and/or plane up to 15%.

Nice To Haves

  • MBA preferred.
  • Experience in healthcare, SaaS, or data-centric platforms.
  • Training in product strategy, Lean Startup, or similar frameworks.

Responsibilities

  • Own the strategic direction and roadmap for 1–3 technology products or capabilities.
  • Lead customer discovery and validation sessions to surface needs and test assumptions.
  • Develop and refine product strategies based on customer data, market trends, and operational realities.
  • Report quarterly on market conditions, competitive shifts, and product opportunities to influence organization-level planning.
  • Align products with business strategies and OKRs in collaboration with technology leadership, general managers, and senior stakeholders.
  • Drive AI-enhanced feature development in partnership with engineering and data science teams to improve product outcomes and operational efficiency.
  • Lead product experiments, surface insights, and use findings to inform roadmap evolution and innovation priorities.
  • Define and track product success metrics, including adoption, engagement, feature utilization, and customer retention.
  • Identify and execute initiatives to improve product performance and user satisfaction.
  • Collaborate with Finance to evaluate product profitability, contribute to budgeting, and support investment decisions.
  • Partner with Product Owners to ensure backlog clarity and delivery alignment with strategic outcomes.
  • Represent product outcomes in leadership forums and communicate the roadmap and performance to stakeholders.
  • Maintain expertise in market trends and the competitive landscape to shape product strategy.

Benefits

  • Generous benefit package available.
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