Senior Technology Operations - App Integrations Partnerships
About The Position
The Senior Technology Operations - App Integrations Partnerships position is responsible for leading strategic app partner integration programs across the VIZIO OS ecosystem. This role coordinates partner requirements, certification activities, issue management, and cross-functional execution involving Business Development, Software and Hardware Product, Engineering, Quality Assurance, and Device Program Management teams. The position requires expertise in program leadership, stakeholder management, technical requirements review, and risk mitigation to ensure successful delivery of partner commitments, platform initiatives, and business objectives. The incumbent will coordinate alignment between internal teams and external partners while supporting operational excellence and customer experience across the VIZIO platform. This role is critical to ensuring the VIZIO platform includes the latest app versions from Apple, Amazon, Google/YouTube and Netflix.
Requirements
- Proven expertise in technical program management, stakeholder engagement, and cross-functional leadership.
- Strong knowledge of software integrations, certification programs, release management, and issue resolution processes.
- Demonstrated ability to manage complex partner relationships and drive consensus across diverse teams.
- Extensive experience monitoring program milestones, risks, dependencies, and operational performance.
- Strong communication, analytical, and problem-solving skills with the ability to influence decisions through data-driven recommendations.
- Solid understanding of the streaming add ecosystem as it relates to software and hardware requirements, technology platforms, TV manufacturing process, and customer-facing user experiences.
- Commitment to integrity, accountability, and fostering collaborative, high-performing teams.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
- 5 years’ experience in project management, program management, program operations, or related area.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.
- Creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead program management activities for strategic app partners, including Apple, Amazon, Google/YouTube and Netflix.
- Coordinate annual partner technical requirements reviews, consolidating feedback and driving alignment across internal stakeholders.
- Monitor certification programs including manage partner cert devices and associated FW versions, launch readiness, milestones, risks, and dependencies across multiple hardware and software initiatives.
- Manage partner service issues, including ticket creation, status tracking, escalation management, and deployment oversight.
- Facilitate recurring cross-functional and partner meetings to drive execution and resolve program challenges.
- Communicate program status, risks, and recommendations to stakeholders and leadership teams.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
