Senior Technology Operations Analyst

Clarivate•Belgrade, ME

19h•Hybrid

About The Position

We are looking for a passionate Senior Technology Operations Analyst with solid System Engineering experience to join our international team in Belgrade. This is an excellent opportunity to apply and further develop System Engineering and Project Management skills in a Technical Operations environment. If you have experience working with Microsoft Server technologies and Linux systems, you will play a key role in ensuring stable, secure, and reliable service deployments that meet the needs of our users and stakeholders.

Requirements

Minimum of 5 years of professional experience working across both Microsoft and Linux environments, supporting system stability, troubleshooting, and performance optimization
At least 2 years of experience working with SQL Server
Bachelor’s Degree and/or equivalent work experience
Proficiency in English

Nice To Haves

Previous or current experience working as a System Engineer
Software Development background and experience
Experience or interest in Project Management within a technical environment
Experience with any scripting languages (PowerShell, Python, Groovy, or similar)

Responsibilities

Provide support for development projects, including test data setup, data cleansing, and data migration
Support business users in understanding, refining, and defining their change requirements
Provide technical guidance to project managers throughout project delivery
Plan and execute medium‑ to high‑complexity changes across systems and environments
Help design, implement, and maintain application monitoring and alerting to detect errors, data integrity issues, security risks, and other operational events
Provide second‑level incident support and assist with root cause analysis to ensure long‑term system stability