About The Position
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY Managed Services helps organizations run, optimize, and continuously improve their critical business operations. We take ownership of ongoing processes and applications, using data, technology, and industry expertise to deliver consistent performance, operational efficiency, and measurable outcomes—allowing our clients to focus on strategic priorities. We are seeking an experienced SAP BASIS Developer / Administrator to join our Managed Services / Application Support team. This role focuses on the ongoing support, monitoring, and maintenance of enterprise SAP landscapes to ensure high availability, performance, and stability for production systems.
Requirements
- Diploma or bachelor’s degree in computer science, Information Technology, Software Engineering, or related field.
- Approximately 3 + years of hands‑on SAP BASIS experience, preferably in Managed Services (AMS), Application Support, or Production Support environments
- Strong verbal and written communication skills are important.
- Ability to work collaboratively within diverse technical teams.
Nice To Haves
- SAP BASIS or SAP HANA certification
- Experience with Cloud or hybrid SAP environments (Azure, AWS, GCP)
- Basic scripting abilities (Shell, PowerShell, Python)
Responsibilities
- Provide end‑to‑end SAP BASIS support across DEV, QA, and Production environments
- Monitor SAP systems for availability, performance, background jobs, spool, and system health
- Handle incident, problem, and service request tickets in line with SLAs and support procedures
- Support patching, kernel upgrades, and support packs under change management processes
- Manage user administration, roles, authorizations, and audit‑related activities
- Troubleshoot BASIS issues, perform root cause analysis, and coordinate resolution with relevant teams
Benefits
- competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.
- discretionary bonus program
- comprehensive medical, prescription drug and dental coverage plan
- defined contribution pension plan
- great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year
- statutory holidays
- paid personal days (based on province of residence)
- range of exciting programs and benefits designed to support your physical, financial and social well-being.
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
